Zapiet ‑ Pickup + Delivery
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평점별
It took a lot of back and forth to get it right but the support team were great and really easy to work with!
J'utilise cette application pour gérer du retrait de commande dans plusieurs lieux et de la prise de rdv pour ces retraits. L'application est top et le service client aussi ! Un support en français disponible si l'on veut, Sandy a passé plus deux 2h avec moi pour configurer tout ce que j'avais besoin ! Le top !
Bonjour Clementine,
Je suis ravie d'avoir pu configurer différents paramètres de votre boutique pour répondre à vos besoins. De savoir que notre application peut aider votre entreprise me remplit de joie!
Au plaisir,
Sandy
The Zapiet team is very fast with their service and helped us out with our problems. I really recommend their app.
Un produit super versatile et facile à intégrer dans la boutique. Ça rend nos client très heureux du processus d'achat. L'équipe de support est très réactive et consciencieuse.
Thanks for your kind words.
Glad to hear that you find our app easy to use which makes your customers happy.
Our team is always happy to help :)
Jayne
Great app for pickup and deliveries, The support team helped me through the setup of my shop. 5 Stars
Hello Rick,
Thank you for this lovely review. It was a pleasure to assist you with the set up of your shop!
Don't hesitate to reach us back, if there is anything else we can help you with.
Sandy
We love the layout of Zapiet. It took a little bit of time to set up and ensure everything was working / looked right for our website, however the Zapiet support team were really helpful and quick to respond to any questions and coding that was needed. Would recommend.
Hi there,
Thank you for the great review! We do our best to make the app as user friendly as possible, and are always working on improvements to it based on feedback from merchants. Our support team is here to add that extra bit of magic where needed : )
Best wishes,
Bogi
This app is awesome. It met all of my needs for setting delivery area, price minimum, and set specific delivery needs.
However, their customer service is hands down the best I have experienced. I have not been let down once from any of the Zapeit team but am consistently and pleasantly surprised each time that I chat with them as they help improve my shop with their recommendations as I go. Thanks, Zapiet team, you guys rock!
Hi there,
Our team is extremely happy to hear that the app meets your delivery needs!
And we're thrilled that you've had great experiences with our team. We love helping out our merchants in any way possible
Thanks for the awesome review,
Klaudia
UPDATE 21st October 2021 - I'm so impressed with the support available on this app. Lisa has just spent hours patiently walking me through my shipping rates and dealing with my lack of knowledge! All my issues have been solved and I couldn't recommend Zapiet more. Thank you! This app does everything I need it to do, it's brilliant, especially the delivery date picking option! I also can't rate the customer service highly enough. Just spoke with Chloé and she's resolved all my issues quickly and easily, and updated my app to the latest version so now its working perfectly!
Hi there,
Thanks so much for your kind words. It was my pleasure helping you to make sure our app does all it can to help your business thrive.
Should you need anything else, please don't hesitate to contact us.
Have a wonderful day,
Chloé
This app solved my online orders issues - click and collect with preparation time, home delivery with preparation time and multiple area zones based off postcodes, and shipping options for selected products. The team at Zapiet were super helpful in giving me advice and assistance in getting it to function as I wanted on my theme. Really thankful I came across this app and I would recommend it if you have similar requirements and need some help along the way.
Hi there,
It sounds like you're making great use of our app features - thanks for taking the time to give us this feedback! Glad to hear our support team was able to help you get up & running too.
Best wishes,
Bogi
A+ support; Sam has been really helpful when adjusting CSS code, and the team have been really responsive to our queries.