Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,624)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 9월 19일

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

The Meat House Market
미국
앱 사용 기간 6년 초과
답글 Zapiet개 2024년 9월 22일

Hi Scott,

Thanks a lot for the awesome review!

I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll be there for you and happy to help

-Steph

2024년 11월 7일

Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.

Andrew's Cheese Shop
미국
앱 사용 기간 대략 1개월
답글 Zapiet개 2024년 11월 11일

Hi Emma,

Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Have a great day!
Angelo

2024년 11월 14일

Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min

Tipton & Hurst
미국
앱 사용 기간 대략 1년
답글 Zapiet개 2024년 11월 19일

Hi there, this is Manuel!

Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving!

Happy Holidays,
Manuel 🎄

2024년 11월 20일

Stephane was very helpful, slove the problem in minutes. Great Job!

SOSWEET
캐나다
앱 사용 기간 8개월
답글 Zapiet개 2024년 11월 25일

Hi Zhimin,

Thank you for the awesome review!

We're always here to help and ensure our merchants have the best experience. If you need any help, we're more than happy to assist.

Best regards,
-Steph

2024년 8월 27일

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
미국
앱 사용 기간 대략 1년
답글 Zapiet개 2024년 9월 1일

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

2024년 9월 16일

I've just installed the app and had Jeanette from Zapiet help me set it up properly.
If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!

Gujarati Rasoi
영국
앱 사용 기간 4개월
답글 Zapiet개 2024년 9월 18일

Thank you for the wonderful feedback! I'm delighted that you had a positive experience with the setup. If you have any more questions or need further assistance, feel free to reach out. I’m confident you'll love using the app as much as you enjoyed our service! ❤️

-Jeanette

2024년 8월 14일

Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!

Shady Brook Farm
미국
앱 사용 기간 4년 초과
답글 Zapiet개 2024년 8월 19일

Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!

- Jeanette

2024년 11월 2일

Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!

Gourmet Gannet
뉴질랜드
앱 사용 기간 4년 초과
답글 Zapiet개 2024년 11월 5일

Hi,

Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time.

Warm regards,
Pavlo

2024년 10월 30일

Zapiet has been a fantastic app, and the customer support truly sets it apart. Angelo, in particular, was incredibly helpful and friendly. He resolved my issues quickly and provided detailed answers with useful article links. The whole experience was smooth and stress-free. Highly recommend Zapiet for anyone looking for a reliable app with top-tier support!

Oddprod
오스트레일리아
앱 사용 기간 13일
2024년 10월 3일

Jeanette was very helpful in troubleshooting my issue.

Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.

The Van Mart
미국
앱 사용 기간 7일
답글 Zapiet개 2024년 10월 8일

Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!

-Jeanette