Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,610)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2018년 9월 29일

The Zapiet pickup + delivery app is absolutely critical to our prepared meal service business. I have also been blown away by their customer service and willingness to go above and beyond to help us be successful. Would highly recommend Sam, Andy and the team as a great partner.

WholeMade Kitchen
미국
앱 사용 기간 1년 초과
2022년 5월 26일

Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.

Miss Amelie Gourmet
오스트레일리아
앱 사용 기간 1년 초과
답글 Zapiet개 2022년 5월 26일

Hi there,

Thank you for the amazing review! We're always happy to have things work out for our merchants.

Should you need anything else, please feel free to jump back on chat.

Cheers,
Klaudia

2020년 4월 24일

Great customer support! Also during this difficult period, Ronan has been super fast in answering and suggesting possible solutions outside of Zapiet environment

BLOM MARKET
스페인
앱 사용 기간 1년 초과
2024년 9월 5일에 편집됨

Great Customer Service!!!

Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.

They really went the extra mile to find a solution to my challenge.

Les Gastronomes
아랍에미리트
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 1월 13일

Reply updated 10 Sep 2024:

Hi,

Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!

-Kitty and Jeanette

--------------------------------------

Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.

If you have any other questions, please don't hesitate to reach out!

All the best,
Steph

2023년 11월 17일

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 11월 20일

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

2017년 11월 15일

If you're looking for Store Pickup and Delivery choices for site, this app is the perfect choice. It looks great and works superbly. When we changed our theme we experienced a minor issue which was rapidly resolved over a weekend! Only a few hours later all was working perfectly again. Excellent support from Zapiet!

Gigante Computers
영국
앱 사용 기간 1년 초과
2018년 9월 17일

Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.

Expo Furniture Gallery
미국
앱 사용 기간 1년 초과
2023년 5월 29일에 편집됨

Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.

Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.

I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.

Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.

1-800-GOFRUIT
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 5월 29일

Hi Nicholas,

Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.

We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.

Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!

Warm regards,

Ismail Raji

2024년 1월 25일에 편집됨

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Sugar in Bloom Cupcakes
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 8월 9일

Hey Mel,

I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.

If you ever need more help, don't hesitate to reach out to our team.

We're always here for you.

Best wishes!
Diego

2021년 3월 1일

Honestly such a fantastic app! I want to shoutout Bogi, who has been the most helpful person when it came to assisting me with the setup and I have absolutely no complaints with it. It’s a game changer.

Platter Up Co
오스트레일리아
앱 사용 기간 1년 초과
답글 Zapiet개 2021년 3월 2일

Hi!

Great working with you and glad I could help to get things running on your store : )

Best wishes,

Bogi