Zapiet ‑ Pickup + Delivery , 리뷰 1,417개
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We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there,
Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016
I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.
All the best,
Jessica
Very customizable app and support is top notch. Thank you!
Hi there,
It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!
If anything else ever comes up, don't hesitate to reach out, our team is always happy to help
-Steph
Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime,
Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica
Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨
-J Barjum 🫶🏻
Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"
Hello Brandon,
Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I noticed that you mentioned everything was working fine in your last comment to my support team, and I would appreciate the opportunity to understand the specific issues you encountered in more detail.
My colleague Herman has reached out to you to understand what your remaining issues are, and I have personally assigned your conversation to another colleague who will be available all weekend in a US time zone.
I look forward to resolving any issues you have and having an experience with Zapiet that I know is possible.
Regards,
Sam Forde
Merchant Success Manager
Great app and very easy to work with.
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Great service. Quick and efficient
Hi Allison,
Thanks for the stellar review 🤩
We're delighted to know our support for Zapiet - Pickup + Delivery was quick and efficient for you.
If there's anything more you need, feel free to give us a heads-up.
Cheers,
Klaudia
Easy set up to handle our delivery and pick up and customer service was great!
Hi Brianne,
Thank you for taking the time to leave a review
It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10
Hi and thank you so much for leaving such a great review!
We will continue to work hard to earn the good things our merchants say about our team and our products
And if you ever need any help, you know we'll be there to help,
Steph
Support was fast and app works well.
We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨
Best,
Jeanette