Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,609)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 11월 5일

Customer service is very responsive and fixed our issues right away!

Confection Perfection
미국
앱 사용 기간 대략 2개월
답글 Zapiet개 2024년 11월 10일

Thank you so much for the wonderful review!

We’re thrilled to hear that our customer service team could quickly resolve your issues. Your satisfaction with both our pickup and delivery services means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out.

Thanks again for choosing us!

-Leo

2024년 8월 14일

Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!

Shady Brook Farm
미국
앱 사용 기간 4년 초과
답글 Zapiet개 2024년 8월 19일

Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!

- Jeanette

2024년 8월 15일

Very helpful and was kind!

The Flower Market on 7th
미국
앱 사용 기간 거의 4년
답글 Zapiet개 2024년 8월 18일

Thank you so much for your review! It was a pleasure assisting you. ❤️ If you need anything, we’re always here to help!

- Jeanette

2024년 8월 10일

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
미국
앱 사용 기간 5년 초과
답글 Zapiet개 2024년 9월 8일

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help.

Warm regards,
Pavlo

2024년 11월 20일

Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.

The Union Shop
영국
앱 사용 기간 대략 1개월
답글 Zapiet개 2024년 11월 22일

Hi Jennifer,

Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!

-Jeanette

2024년 11월 7일

Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.

Andrew's Cheese Shop
미국
앱 사용 기간 대략 1개월
답글 Zapiet개 2024년 11월 11일

Hi Emma,

Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Have a great day!
Angelo

2024년 8월 27일

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
미국
앱 사용 기간 대략 1년
답글 Zapiet개 2024년 9월 1일

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

2024년 8월 5일

Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.

Blume Haus Fine Flowers
미국
앱 사용 기간 6년 초과
답글 Zapiet개 2024년 8월 7일

Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience!

-Jeanette

2024년 8월 9일

Excellent, resolved the issue and had us back up and running in no time.

FreshBox Organic Delivery
오스트레일리아
앱 사용 기간 거의 5년
답글 Zapiet개 2024년 8월 12일

Hi,

Thanks for the kind support and feedback!
Reach out if you need anything.

Herman

2024년 10월 11일에 편집됨

Betty was very helpful, I had run into an issue with items not being listed as available for in store pickup before but couldn't remember how to fix it. They helped me out quickly and did a thorough check of my site going above and beyond to streamline something else that wasn't even my main concern.
Thanks!

Forest & Flour
미국
앱 사용 기간 7개월
답글 Zapiet개 2024년 9월 6일

Hi there! Thank you so much for writing such a wonderful review for us. We are happy to have helped you set up your Zapiet Pickup + Delivery app. Feel free to reach out anytime you need a hand.

Warm regards
Betty