전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2023년 3월 16일

Extremely helpful team and a great app! They work with you every step of the way to make sure their app integrates as smoothly as possible into your workflow. We had some bumps in the road due to other apps, but Stephane was a huge help in getting all the kinks worked out and we were able to roll out local delivery for our shops! I never hesitate to reach out with a problem, and they are always happy to help, and always in a timely manner! It seems like they have helpful staff in every time zone because I have always been able to set up a zoom call or chat at my convenience.

The initial setup can be intimidating, but they will do as much as they possibly can to make it accessible and convenient.

New Leaf Vapor Co
미국
앱 사용 기간 6개월
답글 Zapiet개 2023년 3월 17일

Hi and thank you so much for taking the time to leave such a great review

We take pride in helping our merchants as quickly and efficiently as possible, using whichever channel works best, be it live chat, screen-sharing, emails or good old voice calls!

If you every need us in the future, we'll be there and happy to help!

-Steph

2021년 2월 25일

We've been using Zapiet since we launched our store and support has been amazing from day 1. They respond immediately when we have concerns or need help with the system.

Big Al's Cookie Jar
필리핀
앱 사용 기간 6개월
답글 Zapiet개 2021년 3월 2일

Hi there,

Thanks for being with us from the beginning and giving us your trust! We're here for you anytime :)

Best wishes,

Bog

2020년 4월 1일

We added this app after the Covid outbreak meant we needed to drastically change how we operated (we are a coffee shop). It has been perfect for what we needed to accomplish with our online ordering and adding a delivery service. Greatly appreciate the app--and all the help with my numerous questions and problem solving to tweak it perfectly to our store. Would definitely recommend adding it if you're like us and you need to switch to an organized way of facilitating new pick-up/delivery systems.

Kofenya
미국
앱 사용 기간 6개월
2019년 5월 15일

The best date & time picker on shopify by far, ive tried them all
I am using Zapiet date & time picker and their delivery rates based on postcode and both are working flawlessly a lot more functionality than others ive tried.
this is the only one that allows you to add a date & time to draft orders

Mushroom Catering
오스트레일리아
앱 사용 기간 6개월
2020년 9월 29일에 편집됨

The Zapiet team is really helpful. I wanted to popup a window box, they gave me a good solution to solve it. and the team always gave me quick responses when I have questions.

Oomomo Store - British Columbia
캐나다
앱 사용 기간 6개월
2017년 12월 11일

Store Pickup + Delivery was the perfect solution for our interior design/home furnishings shop. Many of our items are heavy and expensive to ship. The ability to designate specific products for local delivery and/or store pickup makes our lives so much easier. Moreover, Sam and the team at Zapiet were amazing in helping us get things set up and ironing out the one or two wrinkles we ran into.

The Swede And The Swan
미국
앱 사용 기간 6개월
2018년 5월 17일

I haven't come across an app so important that I cannot live without it. Here at Fishandmeat, this app is a lifesaver controlling end to end delivery and logistics needs and we are forever grateful to the team.

And the best part of it is that you get one of the best customer services in the industry, the team is so supportive and helping that every issue is clearly dealt and fixed proactively saving our day... This is the best part where they are there for you 24X7 supporting any issue you face ( there are literally none ) but if you have one, these guys are there for you.

Kudos to the zapiet team for coming up with a brilliant app and most importantly unparalleled customer service

Thank you, from the bottom of my heart. I would rate a 100 star. But that's not there unfortunately

Lots of love from India :)

Fishandmeat
인도
앱 사용 기간 6개월
2022년 11월 15일

Easily the best Shopify app I have ever used with the most phenomenal support. Installation and customization was a breeze.

NuffBox
미국
앱 사용 기간 6개월
답글 Zapiet개 2022년 11월 21일

Hello Leighton,

Thank you so much for these lovely words. We are so happy to know that you're liking our app.

Don't hesitate to reach back, if you need anything else!

Sandy

2023년 3월 30일에 편집됨

I just received help from Jessica on the live chat.. She was amazing, professional, fast, service minded, patient .

I almost didn't start the chat, because usually the "help" you get is just automated generic answers that serve as fuel for the frustration..

Couldn't be more happy with the experience. Top of the shelf customer service

Jason's
덴마크
앱 사용 기간 6개월
답글 Zapiet개 2023년 3월 30일

Hi Jason,

Thank you so much for your very kind words and amazing review!

It was my pleasure helping you this evening with the preparation times & cut-off time for your pickup orders.

If you have any other questions or assistance, please do not hesitate to get in touch.

All the best,
Jessica

2019년 10월 4일

The team at Zapiet had been extremely helpful at helping me set up my first store. They are really fast to response and they also follow up to ensure all is working well on my end. Definitely recommend them!

Cakerynz
뉴질랜드
앱 사용 기간 6개월