Zapiet ‑ Pickup + Delivery , 리뷰 1,366개
The app would be great if I could get a minor item fixed, as I am a store owner not a computer expert. I requested support on Monday and it is now Friday and still no response. Meanwhile my free trial is whittling away and I have lost all the sales from this week.
Big problems in my shop... Language issues, FAQ outdated, customers unable to modify product quantity... 48h since my first email asking for help... Now the app is uninstaled but some issues remain with an "Store pickup" page still in my checkout page... Terrible experience.
UPDATE: They finally fixed it and uninstall was completed.
This app has some technical difficulties, so be prepared to restore your website and have a backup plan. The app owners were very accommodating and went above and beyond to please me. Good customer service. Marginal app.
I am sure, from the 144 reviews, that this app has some good things. PROBLEM is that if you want to uninstall app, you will pull your hair out. Their instructions for uninstall are outdated.
We were looking for an option so we could add a shipping method "For Next Day Air, Please Contact Us. Rate will be added to order at a later date."
couldnt integrate zapiers delivery rates by zip code... disappointing... it should be easier while both are the same developer
Installed (using automatic option) and not showing on the store. Any idea why? I've noted 3 stars cause I've seen it's working in other stores. Would definitely update the review once I make it work on mine. Probably Im missing out on something