Zapiet ‑ Pickup + Delivery , 1.428 recensies

The app is doing exactly what it supposed to. We have plenty of customization we can make. Very versatile app. The support is very friendly and clear in their explanations.

We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did!
Jessica was a huge help!!

Great app. Any functionality you think you need, this app has got. We had to test different apps to find one that works, and this one is a clear winner.

I had some trouble during initial set up but the support team were super helpful! A big thank you to Robert, Ismail and the Team.
App is super customisable and perfect for our business needs. I have precise control over what can be delivered where and when. Excited to see this help the business grow. Thank again all!

It works, but there are some things that I wish were different! But overall, it is the only thing I've found to actually help with only allowing some products to ship (perishables, bulk products, etc!) The team is pretty fast at responding, and they know what they're doing, although again this is limited because it doesn't really seem like shopify and zapiet work super well together!) :)

The app was easy to configure and has clear documentation to troubleshoot any issues. I reached out to support for assistance on a customization and Bogi was fast, friendly and provided the solution I needed to move forward! Thanks!

I really really wanted this app to work as described. Looks great on paper. We used this app for about 5 months. Unfortunately, Its buggy and an unreliable and I do not recommend it.

Moreover, it has a large limitation which Zapiet do not mention up front. Because of the way it works, it does not easily allow the user to switch shipping methods after they proceeded to checkout. Shopify caches the method and the user is stuck with that shipping method until the cache resets.

We were extremely patient with the Zapiet team to fix and address these issues but they just gave us an endless runaround. Very disappointed.

We used Zapiet in order to provide our customers with the possibility to select their preferred time slots and dates. Whilst we had a few teething problems regarding how the app integrated with the different elements of the website, these were resolved. Our main point of contact was Ronan who is always extremely helpful, lovely and also goes above and beyond his remit to support us at all times!

We used this app since May 2020. In November we started having a lot of issues. Zapiet uses tags for orders. These were missing off some orders and and missed by our staff so customers didn't receive they order which got us bad reviews. The limit on how many deliveries also stopped working. After seeking help from Zapiet they informed me that we was on an old version and they would upgrade me. After the upgrade we were still having issues so swapped to a diffrent delivery system. Zapiet should be upgrading customers now and again and not leave them in the dark. Such a shame because the app was brilliant from May - Oct.

A great app, for Pickup and Delivery. Awesome customer care, is always very responsive and helping in solving the problems. Cheers!