Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
Bewerkt 1 december 2020

Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!

Bardentyres Com
Zuid-Afrika
Meer dan 3 jaar gebruiken de app
30 november 2021

Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated

Artist Collective
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 1 december 2021

Hi there,

Thank you very much for your kind words and review! We're always happy to help.

Steph

3 april 2023

Jessica is a true magician. There was a technical difficulty that I had been struggeling with for months and she fixed it within a hour or so. The only downside is that I feel stupid now because I could have reached out to the Zapiet customer support sooner.

They are really one of biggest the reasons why this app is better the all the rest !

Thx again Jessica !

De Kaasconnaisseur
België
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 3 april 2023

Hi Nick,

Thank you so much for your wonderful review and kind words

It was an absolute pleasure helping you this evening with our Zapiet - Pickup + Delivery app and setting up your different rates and postal code zones.

If you have any other questions or need any further assistance, please reach out!

Thanks again,
Jessica

20 januari 2021

This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!

ASRC Meals
Australië
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 21 januari 2021

Hey there,

Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)

Best wishes,

Bogi

7 april 2022

Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!

Ramp Champ
Australië
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 8 april 2022

Hi there,

We appreciate your kind words and input. 🌟

Please reach out to us at anytime if you need anything.

All my best to you,

Herman

5 juli 2022

I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.

Balloon Place
Canada
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 5 juli 2022

Hi Tammy,

Thank you so much for your amazing words and review.

It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

Please do let us know if you have any other questions or need any further assistance.

Best wishes,
Jessica

Bewerkt 6 januari 2021

SHOPIFY OWNER BEWARE! If you are using a SUBSCRIPTION app then ZAPIET will NOT included pickup times for RECURRING orders! It will only include date and times for the FIRST order placed by the customer but not recurring orders. This is a HUGE OVERSIGHT and a nightmare to find out when customers are picking up orders. We really like this app and have used it for awhile but with this glitch we will be looking for another app. If you're NOT using SUBSCRIPTIONS then it's a great app.

TheFarmacyFL
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Bewerkt 7 augustus 2023

Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!

Cuppin's
Zwitserland
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 28 april 2020

Hey Cuppin's,

Thanks so much for your feedback. I really appreciate your honesty.

We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses.

I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :)

Kindest regards,

Andy Cargill
Founder of Zapiet

25 april 2021

This app allowed us to get curbside and delivery up and running in days! It has all the options we needed.

Lumetta Fresh Market
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 27 april 2021

Hi Steve,

We're happy to hear our app has been a great fit for you!

Our support team is always here to help should you need anything.

Have a great day!

Flora

9 februari 2023

Fantastic, flexible app and Zapiet's support is great. We use Zapiet - Pickup + Delivery along with Zapiet - Rates by Zip Code which enables us to accommodate our store's complex local fulfilment requirements.

Campus & Co. | Melbourne
Australië
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 6 maart 2023

I appreciate you taking the time to write such a positive review.

It was great collaborating with you on your store. Please don't hesitate to reach out if you ever need assistance with our store pickup and delivery app.

- Veno