Zapiet ‑ Afhalen + levering

Zapiet ‑ Afhalen + levering

Recensies (1.606)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
7 oktober 2020

Great and fast support. I absolutely recommend this product. I have a flower shop and this app offers all delivery, pick up and shipping at the same time. it is compatible with a few other apps to determine the delivery by distance and etc.....

Petalino Flower Bar & Events
Canada
Meer dan 4 jaar gebruiken de app
Zapiet heeft geantwoord 7 oktober 2020

Hello there,

Thank you for this lovely review ! It was our pleasure to help make sure our application was set up to match your needs :)

Have a great day,

Sandy

2 juni 2015

This app was exactly what we needed to provide checkout options for our customers. We ran into a small issue with set up and as soon as we accessed the live chat for help, Andy was there immediately to solve the problem. Great customer support!

The Lark
Verenigde Staten
Meer dan 4 jaar gebruiken de app
14 november 2019

This has changed how we offer delivery, pickup and shipping options to our clients. The team responds incredibly fast and they can pretty much set rules to make your store checkout process work the way you want!! Thanks so much guys!

La Fleur Bouquets
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Bewerkt 17 april 2020

What a great app! We are a small bakery with 4 locations and had a hard time finding something that would allow us to easily set up in store pick up. This was exactly what we needed. This is my first time setting up a website and Andrew was extremely helpful when I had questions. Thank you!
Updated on 4/17/2020 - We have been using this app for a couple years and I would give it 6 stars if I could. If I ever have an issue, I email their support and the problem is fixed within a few hours. They are great, thank you again!!

La Bonbonniere Bake Shoppe
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Bewerkt 3 mei 2022

Their support is phenomenal. Stephane provided me with the best solution ever on our website! Thank you

sylvangraceflorist
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Zapiet heeft geantwoord 4 mei 2022

Thank you for the review and kind words! It's always a pleasure helping our merchants and give the best experience we can.

Stephane

25 maart 2020

This app is great for adding store pickup and local delivery capabilities. Customer service was also great when I struggled understanding something or how to change different settings regarding delivery rate, delivery location, etc.

Thanks!

Paulina Market
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Zapiet heeft geantwoord 22 september 2024

Hi Bill!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm absolutely thrilled to hear that our support has made a positive impact and that you're finding Zapiet Pickup + Delivery so helpful for your store.

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊

Leo

Bewerkt 27 september 2024

We are incredibly impressed with the support we received from Sebastian! He quickly identified and resolved the issues we were experiencing with our delivery and pickup options through Zapiet. His extensive knowledge and speedy service made a world of difference. Throughout the process, he made us feel completely at ease, handling everything with professionalism and efficiency. If you ever need assistance with Zapiet, Sebastian is the person to go to—truly top-notch service!

TheFarmacyFL
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Zapiet heeft geantwoord 30 september 2024

Hey Monique!

Thank you so much for the kind words! It was my pleasure assisting you with your store's delivery and pickup options. Working with such a patient person is always a treat! We'll be here in case you need anything in the future.

Have a good one!
Sebastian

20 maart 2018

This app has been great for what our store needs. However, there were a large amount of frustrating bugs that kept on appearing after install, which were only found after customers sent messages being unable to checkout. I would rate the app lower because of that, but Sam has provided impeccable customer support in fixing all of these issues ASAP. An app like this is extremely complicated from a technical perspective, so bugs unfortunately can not be avoided!

Use this app regardless, and know that their technical team is there 24/7 to jump right in and fix anything. Short of Shopify creating their own seamlessly integrated solution, this is the best option. I did compare this app to another competitor's app that was priced much lower, but you definitely get what you pay for here. Beyond Zapiet's A++ customer support, the back end UI is intuitive, clean, organized and user friendly. The other competitor's app felt clunky, unorganized and broken. Spend the extra money, it's worth it.

Chelsea Garden Center
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Bewerkt 23 november 2023

Jessica was so helpful. She went above and beyond.

JACEK Chocolate Couture
Canada
Meer dan 4 jaar gebruiken de app
Zapiet heeft geantwoord 26 november 2023

Thank you Tim!

I'm thrilled to have assisted you in integrating the Advanced Shipping Rules into our Zapiet - Pickup + Delivery app smoothly; ensuring the accurate display of rates at checkout is crucial for a seamless user experience.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

16 maart 2022

A very helpful app that enables our store to have some necessary functionalities which Shopify doesn't offer. The support team is also extremely helpful, we had a lot of questions at the beginning but all were solved :)

The Westin Tokyo Online Shop
Japan
Ongeveer 2 maanden gebruiken de app
Zapiet heeft geantwoord 18 maart 2022

Hi Sophia,

Thank you so much for your review! I was glad to have been able to help you set up your email notifications amongst other things!

Best wishes,

Bogi