Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
10 november 2021

This app is great. We use it across 5 different stores. Customer service is unbelievable - they're always available on chat and field questions and help to sort things out very quickly.

Montrachet
Australië
Meer dan een jaar gebruiken de app
Zapiet heeft geantwoord 19 november 2021

Hi there,

Thanks for the amazing review! We're really pleased to hear that you're enjoying our app and using it on multiple stores!

Cheers,
Klaudia

9 mei 2022

This app along with the Zapiet app for delivery by Zip code has added much needed functionality to my store. I needed some help to get all the settings correct in the beginning but once it was all set up it has worked perfectly.
Also, Support has been very responsive when I do have an issue.

Flowers For Jane
Australië
Meer dan een jaar gebruiken de app
Zapiet heeft geantwoord 10 mei 2022

Hi there,

Thank you for your fantastic review! We're so happy to hear you're loving using our two apps together.

Best wishes,
Bogi

15 oktober 2022

Kitty was very helpful in doing some minor customization work for me and guided me through a fix to correct an issue that I had when I was adding a new digital product.

Fresh Flower Bar
Verenigde Staten
Meer dan een jaar gebruiken de app
26 juni 2015

The app works great and more importantly the customer service and expert knowledge of the app developer is wonderful. He helped me fix other issues within 5 minutes. I highly recommend this app and the app developer!

Heberts Specialty Meats
Verenigde Staten
Meer dan een jaar gebruiken de app
12 oktober 2021

Zapiet is probably the best option for store pickups and deliveries. Setup is clean and the software is strong. Dealing with the support team has been a pleasure. Very resourceful and patient.

Santa'Ville
Canada
Meer dan een jaar gebruiken de app
Zapiet heeft geantwoord 13 oktober 2021

Hi there,

Thank you for the awesome review. We're happy to hear that you enjoy using our app!

It was a pleasure assisting you with your setup.

Cheers,
Klaudia

6 juli 2019

Andy offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it.
I was looking at Zapiet and another delivery/pickup app. The other app provider had taken 24 hours to respond by email and Zapiet was only a click away and within minutes we were communicating. Quick customer service is important, Andy thank you for making it right !

SpaJuiceBar
Verenigde Staten
Meer dan een jaar gebruiken de app
1 oktober 2021

This app has been easy to set up. Help has been fast and accurate. Definitely recommend for managing orders.

Over The Top Cake Supplies - The Woodlands
Verenigde Staten
Meer dan een jaar gebruiken de app
27 juli 2021

This app has helped us provide solution to our business to add time slots to delivery. The support team are amazing at helping too. Being available at 6am has saved our bacon.

Root to Market
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
Zapiet heeft geantwoord 27 juli 2021

Hi Raphael,

Thanks for the awesome review! I'm glad that our app has provided a solution for your business.

Should you need anything else, you know where to find us!

Kindest regards,

Klaudia

Bewerkt 8 juni 2020

Update: After writing this I promptly received help from Andy who quickly resolved the problem and even took a look at other things to improve my use of this app. I am very satisfied with the resolution. I still would love if the app worked better with shopify shipping rates but I understand there is nothing they can do about this— and it’s still the best app for pickup and delivery.

Absolutely horrible. Unless you disable Shopify shipping rates (which many use because they provide heavy discounts) then the App doesn't function right. Customer service also won't personally look into your site to see what's going on and help fix anything.

Spoonable Spirits
Verenigde Staten
Meer dan een jaar gebruiken de app
Bewerkt 13 september 2016

We are using this for pick-up dates and times for orders. While we have yet to launch, the app does exactly as we need. Since we need it for pick-up only and not delivery, we needed a very specific type of app and this does the trick! Aside from a great app, the customer service is exceptional. The team helped me figure out what our issue was, which was a simple fix that my crew overlooked, and I have no doubt that if I ever have a problem in the future, Zapiet will answer as promptly and thoroughly as they did the first time. Highly recommended! Thanks, Zapiet!

Dksdonutsorange
Verenigde Staten
Meer dan een jaar gebruiken de app