Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
9 februari 2022

Nice app with all the missing Shopify features for delivery/pick up. Chat Support is really fast and helpful!

Coffeelicious Bakery
Nederland
Meer dan 3 jaar gebruiken de app
Zapiet heeft geantwoord 9 februari 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today!

I'm here should you need anything else.

Have a great day,

Chloé

31 januari 2018

Store Pickup and Delivery has been a great addition to our store. It was easily integrated into our website with no extra coding necessary. It is also very easy and straightforward to set up in your Shopify admin.
Sam has been great to work with and helped me out when I had issues. The new Rates feature is excellent and really cuts down on manually have to search through each order that selected Free Store Pickup but actually wanted their product shipped. Very easy to use.
I'm looking forward to the integration with Draft Orders as this will make phone orders 10 times easier for us. Once this is up and running, I have no reservations about this being a 5 star app.

Base Hockey
Canada
Meer dan 3 jaar gebruiken de app
Bewerkt 27 november 2018

I had been using Squarespace as my online store for a few years and got tired of not having the pick-up and delivery functionality I needed for our online flower shop. I did a little research into Shopify and found this Zapiet Store Pickup + Delivery app that could handle all the details we needed in our check out process. It was super easy to install and I was surprised at how precise you could get with delivery times and advance notice windows. I had a bit of a problem when I first launch the site but the support team was able to fix the problem pretty immediately. So far I'm a happy customer!

wyldeflowers
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
26 maart 2019

I didn't find this super easy to install and needed some extra help to get it all working smoothly but customer service was amazing and they have gone above and beyond to get things working smoothly whilst also suggesting other changes to make things work better.

Horizon Leisure
Australië
Ongeveer 3 jaar gebruiken de app
Bewerkt 28 maart 2023

Fonctionne correctement, pas toujours facile à configurer, mais le support est présent et de qualité pour nous assister

Pâtisserie Rolland
Canada
Meer dan 2 jaar gebruiken de app
20 december 2021

This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.

glutenfreegoat
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Zapiet heeft geantwoord 21 december 2021

Hi there,

Thank you for taking the time to write a review! :)

It's been a pleasure working with you and so I'm even more glad to hear that I was able to help. If you ever need further assistance, please don't hesitate to reach back!

Best wishes and have a great holiday season!

Lisa

30 januari 2019

Works great. And when there are glitches, customer service is good. They respond within 24 hours, I'd say.

Jones Coffee Roasters
Verenigde Staten
Meer dan 2 jaar gebruiken de app
8 juni 2021

Super helpful customer service. They worked with me to solve multiple issues and get my site up and running

Liberty Coca-Cola Delivery
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Zapiet heeft geantwoord 8 juni 2021

Hi there,

Thanks so much for your kind words!

I'm glad I was able to help—we're here if you need anything else.

Have a great day,

Marija

Bewerkt 19 juli 2021

Support are great and respond quickly. I would love the option to bulk manage locations, other than that. Great application. Bogi specifically has been very helpful! :)

Accessories.Ford.com
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Zapiet heeft geantwoord 10 mei 2021

Hi,

Thank you for your honest feedback! Glad to hear you had positive interaction with our support team, this is really important to us.

We offer the ability to edit locations via CSV import for merchants on the Pro plan, however we do understand that where this works great for one business, it may not for another. We are constantly working on improving the the app based on our merchants' feedback about the features they want to see, so thank you for letting us know that this would be useful for you.

Best wishes,

Bogi

10 oktober 2021

We have had quite a few teething problems with getting the app set up to our specific requirements and the customer service we have received has been fantastic. Communication from the support team has been excellent and always fast

Aberdeenshire Larder
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app