Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Recenzje (1 606)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 89% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
7 styczeń 2021

I have used this app for 1 year now. It's the best app for this solution and I have always found the customer service to be very good and helpful

Fresh The Good Food Market
Irlandia
Prawie 4 lata korzystania z aplikacji
Edytowano 10 lipiec 2021

I was having a little problem and I contacted the customer support. They worked with me until the problem was solved. Jayne was super efficient and very very helpful and she kept checking on me to see if the problem was really solved for good! Thank you!

Peggy Porschen Cakes Ltd
Wielka Brytania
Prawie 4 lata korzystania z aplikacji
Edytowano 17 wrzesień 2024

I just had another amazing customer support experience with Zapiet! Gabriel spent an hour with me troubleshooting am issue that I thought I was having with the Rates app only to learn that the real problem was due to local construction making the distance to a particular customer .5 miles longer than usual and therefore they were all of a sudden outside of our delivery area. He was so patient and kind and great at getting to the bottom of things. I am so grateful to him! I love these apps!!

Cheese Shop Santa Barbara
Stany Zjednoczone
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 16 czerwiec 2021

Updated reply 20 Sep 2024:

Hey Kathryn,

Deeply grateful for your kind words! It wasn’t all me — the details you shared were a huge help in figuring out the issue. I wouldn’t have known about the construction without you telling so really, it’s thanks to your partnership with me that got everything sorted!

Very happy to see that I was able to help out! If ever you need anything else from our side, just let us know anytime — we’re always here for you!

Stay awesome,

Gab
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Hi Kathryn,

Thank you so much for the kind words!

I’m glad I could help with adding our app’s details to your Order Printer form for local delivery orders. It was a pleasure assisting you, and we’re thrilled to hear you’re happy with the solution.

If you need anything else, don’t hesitate to reach out!

- Klaudia

Edytowano 12 czerwiec 2024

This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. i also can add special holiday hours. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.

Bakes & Pastes
Stany Zjednoczone
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 22 marzec 2021

Hi Zarah,

Thank you so much for the wonderful review!

It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else.

Best wishes, Charlie

10 listopad 2021

This app is great. We use it across 5 different stores. Customer service is unbelievable - they're always available on chat and field questions and help to sort things out very quickly.

Montrachet
Australia
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 19 listopad 2021

Hi there,

Thanks for the amazing review! We're really pleased to hear that you're enjoying our app and using it on multiple stores!

Cheers,
Klaudia

13 listopad 2020

The Zapiet team have been wonderful helping me create what are quite business and product specific solutions for my floral design business. Ronan has been especially amazing.. give this man a raise! I appreciate knowing they are always there to help in a timely manner and continue to follow up until the matter is resolved. I would highly recommend, would have been lost without their help.

The Flowersmith Studio
Irlandia
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 24 listopad 2020

Hi Kelly,

Thank you so much for your kind words and also for your suggestion, I will be sure to bring this up at our annual review lol :)

As always, if there is anything I can assist you with, please do not hesitate to let me know.

Have a great day!

Kind regards,

Ronan

6 maj 2019

These guys are awesome, always at hand if help is ever needed (Sam your a star). If i could give more than 5* i would.

Pet Products R Us
Wielka Brytania
Prawie 4 lata korzystania z aplikacji
24 sierpień 2020

Very nice app but slightly difficult to get it up and running, but fortunately support team is very helpful and very responsive. App is very customisable you can have certain products delivery only and certain products pickup only, and also customise delivery distance and rate.

TSUJIRI New Zealand
Nowa Zelandia
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 25 sierpień 2020

Hey Guys,

Thank you so much for leaving such a wonderful review :)

I am delighted to hear that you are happy with our apps features and that you had a great experience with our support team.

Our support team offer almost 24/7 live chat and phone support and we are always happy to help new and existing customers with any questions or concerns they may have surrounding the app.

If there is anything we can assist you with going forward please do not hesitate to let me know.

Thanks,

Ronan

29 grudzień 2021

Great app and even better support! Would definitely recommend, just be sure to check other app integrations and everything will work beautifully.

Almacén Hércules QRO
Meksyk
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 30 grudzień 2021

Hi Carlos,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today.

We're here should you need anything else.

Have a great day,

Chloé

23 czerwiec 2020

Wonderful app and we've definitely become dependent on it. Support and assistance are super responsive and helpful!

Pick up at Kith
Singapur
Prawie 4 lata korzystania z aplikacji