Zapiet ‑ Pickup + Delivery
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (1 589)
Zawęź
-
Według oceny
There support team is awesome, Thanks Everyone. I had an issue with the setup of other apps and could not get this app the work right. After some playing and adjusting we get everything to work!
Honest review: The platform works great if you use it "as is". Unfortunately there is no technical support number to call and all correspondence is done via email. We finally received support from someone named Sam and he/she was awesome because Sam addressed all the issues as opposed to looking at one support ticket and telling us to file a new ticket for the other issues. It only makes sense that all the issues are addressed because the app is unusable otherwise. Out of the box the app had bugs but Sam fixed them all for us and emailed us when he/she completed each milestone issue in a 4 hour window. This is the tech support we were waiting for. I do recommend this plug in from Zapiet. It is a good solution for restaurants.
We started a pilot project for selling fresh and natural fruits (Indian Mangos to begin with) online (with few local pickup locations option) and for this, we had to use Pickup + Delivery APP. We are impressed and APP is stable enough and we don't have any issues so far.
We had few issues with configuring it initially due to lack of experience. But, Sam and Andy responded to us very well and configured it for us. They even added an extra feature to the APP on our request. Honestly, I am very happy with the support and the APP. Good luck with your Shopify outlet.
Our site where we used it: www.NaturalFoodsUSA.com
We welcome you to check our site and APP usage.
-NaturalFoods Team.
The app and service has been great. Highly recommend. Would REALLY love to see a feature that allows you to set a max limit of orders by pickup slot.
Hi guys,
Thanks for taking the time to leave your comments & feedback about the app!
We really appreciate knowing which features our merchants would love to see, as it helps us to shape the future of the app!
Best wishes,
Bogi
I love this app. Without this app, I would not be able to sell my products. Easy to use and service is AMAZING! Been using their services for 2 years now and I cannot complain :)
Thanks for the awesome review! We take pride in helping our merchants and seeing reviews like this makes it all the more special :)
The team are so quick at answering and really help solve problems. Nothing is too much for the team and it’s explained in a really easy to follow way.
Hi Nicci,
Thank you very much for your wonderful review
It was my pleasure helping you today with specific products for local delivery within our Zapiet - Pickup + Delivery app.
If you have any other questions or need any assistance, please do not hesitate to reach out.
Kind regards,
Jessica
Amazing app and Andy is great with customer service and helped me fix the issues we were having immediately! :-)
Sandy and Kitty helped me all day today and they have been understanding, helpful, patient and very professional.
I do really appreciate their help and think both of them deserve the best and a reward for their excellent service and skills.
Many thanks guys! All the best and stay safe!
Hi there,
It was our pleasure to assist you with the set up of our apps yesterday.
We both really hope you enjoy the apps and we hope we can help your business through these difficult times, you can reach out to us for assistance anytime.
Your lovely review is the best reward either of could ask for,
Have a wonderful day,
Kitty & Sandy
This app is brilliant, and the support is even better! Marija was able to take me step by step through how to set things up properly. It's very flexible and powerful and has enabled us to have really flexible shipping rates, dates, options and control the shipping options in the cart based on the shipping option selected in the basket. Hoorah!!
Hi there,
Thank you so much for your kind words—it was my pleasure helping you set up the app. I'm happy you'll be able to send your treats nationwide now using our rates. Yum!
We're here should you need anything else.
Have a lovely day,
Marija
I couldn’t recommend this app or the people who work on it enough. I had an issue trying to set up all products for local pickup. I spoke with Stephane who talked me through it step by step and within less than 10 minutes I knew how to do it!! So happy and impressed with the efficiency, friendliness and helpfulness of the team who work for this app. Thank you again Stephane!!
Hi and thank you so much for the kind words and awesome review!
It was a real pleasure working with you today setting up our Store Pickup + Delivery app to meet your needs. And if anything else comes up, we'll be there to help!
Stephane