Avaliações (1.464)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 6 de julho de 2020

Great for when you offer an array of things like delivery, shipping, and in-store pick-up, like our store does. Their app handles it all.

WildFlora
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 22 de maio de 2020

Honest review: The platform works great if you use it "as is". Unfortunately there is no technical support number to call and all correspondence is done via email. We finally received support from someone named Sam and he/she was awesome because Sam addressed all the issues as opposed to looking at one support ticket and telling us to file a new ticket for the other issues. It only makes sense that all the issues are addressed because the app is unusable otherwise. Out of the box the app had bugs but Sam fixed them all for us and emailed us when he/she completed each milestone issue in a 4 hour window. This is the tech support we were waiting for. I do recommend this plug in from Zapiet. It is a good solution for restaurants.

Umami Fries, Inc.
Estados Unidos
Mais de 1 ano usando o app
2 de junho de 2022

Service client très habile ! J'utilise Zapiet pour configurer le retrait en magasin et la livraison sur ma boutique, c'est pratique !

arnaud-larher
França
22 dias usando o app
Zapiet deixou uma resposta 3 de junho de 2022

Bonjour Aurélien,

Je vous remercie pour ces gentils mots. Nous sommes contents de lire que nous vous offrons l'opportunité d'offrir ces différents méthodes !

Au plaisir,

Sandy

25 de março de 2021

The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!

Uramaki Handmade Sushi Nottingham
Reino Unido
22 dias usando o app
Zapiet deixou uma resposta 29 de março de 2021

Thank you sooo much for the kinds words!

I'm happy we were able to get everything setup the way you wanted and I thoroughly enjoyed our setup session together!

My team and I will remain available should you need any help or guidance and to help your business grow in the future :D

Steph

11 de setembro de 2020

This app actually suits all my needs especially during this pandemic period where delivery, shipping and local pick up can get a bit tricky.

Also, the team over at Zapiet is super helpful, shoutout to Robert Phu. He's the man you can count on if you ever encounter any setup issues or matters related to their products.

Hope you could have a new app on the booking system, will totally use you guys as an integrated service.

Mad About Sucre
Singapura
22 dias usando o app
Zapiet deixou uma resposta 15 de setembro de 2020

Hi there,

Thanks so much for your kind words and the feedback—I’ll make sure Rob sees this review.

We’re proud to be a part of your operations, and it warms my heart to see we’re helping you navigate through this odd year.

A booking app is something we’ll definitely consider making in the future.

All the best,

Sebastian

4 de outubro de 2022

Jessica gives great customer support, 10/10 The app works well and meets the needs of my clients, I will continue to refer your app.

lucky's-doughnuts-lonsdale
Canadá
22 dias usando o app
Zapiet deixou uma resposta 26 de outubro de 2022

Hi Thor,

Thank you so much for your review and kind words.

If you have any other questions regarding our Store Pickup + Delivery app, please do reach back out!

Best wishes,
Jessica

2 de março de 2015

Brilliant app and Andrew more than happy to assist, I can highly recommend,.

Mettrick's Butchers
Reino Unido
22 dias usando o app
27 de março de 2020

Incredibly easy to set up, brilliant support for when I got stuck. Very customisable and solved the problem that was necessary for my store.

Ruxley Direct
Reino Unido
22 dias usando o app
31 de março de 2020

Our brick and mortar store is currently closed for shelter-in-place. We needed a quick way to let our customers choose local delivery at checkout. This app saved the day! They even helped us get it set up in no time at all. Highly recommend Our customers are also very satisfied by how easy it is at checkout. Bravo!

Tancredi and Morgen
Estados Unidos
21 dias usando o app
13 de janeiro de 2022

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

André’s Confiserie Suisse
Estados Unidos
Mais de 1 ano usando o app
Zapiet deixou uma resposta 13 de janeiro de 2022

Hi there,

Thank you for your review and kind words, it is very much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica