Zapiet ‑ Retirada + Entrega

Zapiet ‑ Retirada + Entrega

Avaliações (1.609)

Classificação geral
4,8
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
21 de maio de 2024

I never do these surveys but honestly Jessica with Zapiet support was absolutely amazing and deserves all the recognition one can get. Super helpful, responded very quickly and helped me fix issues with my shopify store that weren't even related to the app! She really went above and beyond and was incredibly pleasant to chat with the whole time as well. Thank you, Jessica! Oh and the app is great too!

Lola's Table
Estados Unidos
2 meses usando o app
Zapiet deixou uma resposta 24 de maio de 2024

Hi Sacha,

I really appreciate you taking the time to leave such a lovely review!

It was such a pleasure chatting with you and helping with the distance validation for your local deliveries, amongst a few other things in our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

21 de março de 2024

Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)

Stroud Brewery
Reino Unido
Mais de 3 anos usando o app
Zapiet deixou uma resposta 25 de março de 2024

Hi Eli,

Thank you very much for taking the time to leave such a lovely review!

It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature.

Any other questions or any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

14 de maio de 2024

We couldn't be more delighted with the wealth of features offered by this app! As a multi-location brand, finding an app that meets all our needs can be challenging, but this one truly stands out as fantastic. From its intuitive interface to its seamless functionality, it's clear that a lot of thought and effort went into its development.

One aspect that truly sets this app apart is the outstanding support provided by Stephane. Their dedication to ensuring our satisfaction is evident in every interaction. Whenever we've had questions or needed assistance, Stephane has been there with prompt and effective solutions, earning a well-deserved five-star rating in our book.

Pike Nursery
Estados Unidos
2 meses usando o app
Zapiet deixou uma resposta 22 de maio de 2024

I wanted to thank you for your thoughtful review. It truly made my day to hear about your positive experience with our app and and that I've been able to assist you effectively.

Please know that I'm here whenever you need assistance or have any further questions. Your success is our priority, and I'm committed to ensuring that your experience with our solutions remains seamless and productive.

-Steph

30 de abril de 2024

Without a doubt, the best, most helpful and most thoughtful customer service experience I have had in a very long time. This team is GREAT!

ZAK THE BAKER
Estados Unidos
Quase 3 anos usando o app
Zapiet deixou uma resposta 2 de maio de 2024

Hi Zak,

Thank you for your wonderful review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app and to make sure that all rates are working and being generated to checkout.

If you have any questions or need any further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

27 de março de 2024

We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.

The Mill
Estados Unidos
Aproximadamente 6 anos usando o app
Zapiet deixou uma resposta 1 de abril de 2024

Hi Nathan,

Thank you sincerely for taking the time to share such a wonderful review!
It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details.

Should you have any further questions or require additional assistance, please don't hesitate to reach out.

Warm regards,
Jessica

26 de setembro de 2024

Excelente atención al cliente, te logran resolver lo que necesites.

El Paso
Estados Unidos
Aproximadamente 6 horas usando o app
Zapiet deixou uma resposta 30 de setembro de 2024

Hola!

Gracias por tus palabras!! Fue un placer ayudarte con la configuración de las tarifas Por favor escríbenos si necesitas algo en el futuro!

Qué tengas buen día!
Sebastian

20 de maio de 2024

Betty was so helpful and efficient to help fix an issue with our delivery rates!

The Luxbox Co.
Austrália
Mais de 3 anos usando o app
Zapiet deixou uma resposta 23 de maio de 2024

Hi,

Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead.

Warm regards,

Betty

7 de junho de 2024

Their support is great! Kind folks and always quick with a response

Spaceman Self Storage
Estados Unidos
3 meses usando o app
Zapiet deixou uma resposta 12 de junho de 2024

Hi,

Thank you so much for your feedback, it was truly a pleasure to assist you! Your kind words mean a lot to us and motivate us to keep providing the best service possible.

Best wishes
Jeanette

24 de novembro de 2023

We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.

Chorlton Cheesemongers
Reino Unido
Mais de 1 ano usando o app
Zapiet deixou uma resposta 29 de novembro de 2023

Hello Christopher,

I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!

We'll be near, if ever there is anything else we can help you with.

All the best,

Sandy

9 de abril de 2024

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
Reino Unido
8 meses usando o app
Zapiet deixou uma resposta 12 de abril de 2024

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica