Zapiet ‑ Retirada + Entrega

Zapiet ‑ Retirada + Entrega

Avaliações (1.609)

Classificação geral
4,8
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
Data de edição: 22 de setembro de 2023

This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.

An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.

Crave Cupcakes
Canadá
Aproximadamente 5 anos usando o app
Zapiet deixou uma resposta 30 de setembro de 2023

Hi Chantelle & Michelle,

Thank you so much for your lovely review

It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach back out if you have any other questions or need any further assistance.

Cheers,
Jessica

23 de agosto de 2023

Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.

Neal's Yard Dairy
Reino Unido
Aproximadamente 5 anos usando o app
Zapiet deixou uma resposta 25 de agosto de 2023

Hi there,

Thank you so much for your feedback! It's always a pleasure to work with you on your store :)
If there is anything else we can help you out with please do not hesitate to reach out.

Hoping you have a lovely day,
Clemency

27 de abril de 2015

Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!

Home Alchemy
Reino Unido
Aproximadamente 5 anos usando o app
23 de agosto de 2023

Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!

French Sweet
Austrália
Aproximadamente 5 anos usando o app
Zapiet deixou uma resposta 24 de agosto de 2023

Hi there! Thank you so much for your kind words. We really appreciate that you took the time to share your experience with us. It was a pleasure to help and assist you with setting up the Zapiet - Pickup + Delivery app. We look forward to continuing to provide great service to you in the future.

Cheers,
Betty

Data de edição: 18 de junho de 2018

Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.

Nouri Pa Nati
Barbados
Aproximadamente 5 anos usando o app
Data de edição: 3 de setembro de 2020

Zapiet works well for us and their customer service and support are fantastic. We always have a quick response despite being located in a different timezone to the Zapiet team, and they suggest extra modifications to help us run more smoothly. Very appreciated.

La Renaissance
Austrália
Aproximadamente 5 anos usando o app
3 de fevereiro de 2023

Jessica was extremally helpful and fixed my issues immediately. And then explained why it was happening so I can know for the future.

Flower Studio
Canadá
Quase 5 anos usando o app
Zapiet deixou uma resposta 3 de fevereiro de 2023

Hi there,

It was my pleasure helping you today with the conditional activation feature

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks,
Jessica

7 de abril de 2018

Andrew has been SO HELPFUL. I emailed him asking if he could integrate this app with Enitures "WWEX Freight LTL" Shipping App and he has been corresponding with Paul (Owner at Eniture) to help get the integration. I will be able to offer Will Call for my customers now through my website. Thank you guys so much! I really appreciate all your help, you've gained a customer for life!

Glassworks Unlimited
Estados Unidos
Quase 5 anos usando o app
8 de março de 2022

This app has literally transformed my website! Not only has it offered my customers the ease of scheduling pick ups and deliveries, but the customer service is top notch! I have used this app for years, since the days when it was just starting, and to see it improve over the years as it adjusts to the demands of shopkeepers has just been phenomenal. I am impressed that their customer service now extends beyond the european time zones. Klaudia has been a tremendous help this evening as I worked through configuring the language around my customer checkout experience. She stayed with me even though I had to take an hour break from my computer to help my kids! That is unheard of! It's nearly impossible to get the same person in dealing with any sort of customer support these days, which usually means you are explaining your situation to five different people. Klaudia walked me through everything so patiently. I always appreciate how Zapiet customer service reps teach me how to do things myself and also offer to do things for me that I might feel uncomfortable with (like coding). Thank you to the whole Zapiet Staff! My favorite Shopify app by far!

Washday Floral
Estados Unidos
Quase 5 anos usando o app
Zapiet deixou uma resposta 8 de março de 2022

Hi Tiffany,

Thank you for the wonderful review!

We're so glad that you've been using our app since its early days and it was a pleasure assisting you.

Should you need us to walk you through anything else, you know where to find us!

Cheers,

Klaudia

Data de edição: 22 de maio de 2020

Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!

Molly's Cupcakes West Loop
Estados Unidos
Quase 5 anos usando o app