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This app is amazing!! The customer service help is absolutely incredible also. The team were able to assist me through issues I was facing as I'm new to Shopify. Highly recommend!
Hey guys,
Thank you for taking the time to leave a positive review.
I am delighted to hear that you had an incredible experience with our support team.
If you need assistance with anything going forward we are here to help.
Have a great weekend.
-Ronan
Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo
Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.
We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!
This app has been a critical in the rapid growth of our online business. The checkout process is simple and easy for our customers to understand and the tagging system helps us stay organized and on time for our weekly customers. Highly recommended!
I had been using Squarespace as my online store for a few years and got tired of not having the pick-up and delivery functionality I needed for our online flower shop. I did a little research into Shopify and found this Zapiet Store Pickup + Delivery app that could handle all the details we needed in our check out process. It was super easy to install and I was surprised at how precise you could get with delivery times and advance notice windows. I had a bit of a problem when I first launch the site but the support team was able to fix the problem pretty immediately. So far I'm a happy customer!
I decided to add Zapiet to my Shopify arsenal, as I needed to add a better system for structuring the pick up Dates and Times for my Catering Company. I was recommended this App, having never heard of it before. What a great choice. The App worked perfectly and the Support that I received from them was exceptional. Not only did they help me with the set up of the Date and Time facility but also when I wanted to add a Notes Box to my checkout page, they got that sorted out too in very quick time. Excellent product and excellent support. Well done, Zapiet. Very happy to recommend and give you 5 stars!! Thank you!
Hi Steven,
Thanks for the kind words, it was a pleasure helping you with this config! Don't forget you can reach us at any time if you need any further assistance.
Cheers!
Ryan
Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.
Hey Christopher,
Thank you for your kind review, it made my day!
All the best,
Jelizaveta
One of our customers just asked me there is no option for pickup.. and I just checked there is no option for pickup and delivery... I'm very disappointed. I don't know when this issued was started. We didn't get orders from our site(just few a month, and I don't know how they placed order), and It is because it doesn't show option for pickup and deliver. The worst part is that this is not the first time for us.
Hi Wowsome Blossome,
Thanks so much for taking the time to leave your feedback. I have just checked in with my support team and it appears that they were able to resolve your issue within a matter of minutes of you reporting it.
We are wondering if you are perhaps having issues with your emails? We have sent you a number of replies since and have yet received no replies.
I hope to hear from you soon!
Andy Cargill
Founder of Zapiet
Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.
Hi Irene,
Thanks so much for the wonderful review! I'm glad to hear that you're now up and running and it was my pleasure assisting you.
Regards,
Rob
I didn't find this super easy to install and needed some extra help to get it all working smoothly but customer service was amazing and they have gone above and beyond to get things working smoothly whilst also suggesting other changes to make things work better.