Zapiet ‑ Retirada + Entrega

Zapiet ‑ Retirada + Entrega

Avaliações (1.606)

Classificação geral
4,8
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
Data de edição: 27 de julho de 2023

We own a bakery / coffee shop, and use this app to facilitate our same-day and pre-order process. The functionality is great and the support is even better. There are a few missing features for our use case, but when I reach out to support they are able to tell me whether or not these things are on the backlog, which I appreciate very much. We are coming from Toast POS, so Shopify is a big change for us. But, this app is working great and handles our high volume shop really well. Love it!!

The only thing I will say as a "wish list" item, is that we do have to do a few weird and time-consuming work-arounds because of our use case. I would love if we could have the Product Date Restrictions feature support adding entire categories at once, instead of just 1 product at a time. That would save me so much manual work and be a real game-changer for our workflows! Other than that, this app is truly awesome!!

Update: Support is always so awesome. Jessica helped me today with a wonky issue on the cart drawer .. THANK YOU!! Zapiet truly is the best!

Highly, highly recommend!

Spilt Milk Pastry
Estados Unidos
Mais de 2 anos usando o app
Zapiet deixou uma resposta 22 de abril de 2021

Hi Meg,

Thank you so much for your review.

So happy that I was able to help you with your drawer cart issue so that your customer's can have the best experience when placing orders via our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Thanks again,
Jessica

20 de outubro de 2021

Great app, it works perfectly to sort orders by time. The interface is intuitive and user-friendly. Moreover, customer care is truly special. I have never seen such responsiveness and prepared people. Congrats!

gogofresh
Itália
Mais de 2 anos usando o app
Zapiet deixou uma resposta 25 de outubro de 2021

Hello,

Thanks for your feedback! We're ecstatic that you're loving using the app! We pride ourselves on our support so it's lovely to receive your kind feedback regarding that.

Best wishes,

Bogi

25 de abril de 2020

Excellent app with even better support. I’ve been able to address quick issues as well as long-term development changes. They are very accommodating and knowledgeable about their product!

Charlie's Deli & Delivery
Estados Unidos
Mais de 2 anos usando o app
8 de maio de 2020

Andy was a big help getting my site running. His responses were and time and he cut right down to the chase at every step. Thanks Andy!!!!!!

Country Roads Delivery
Estados Unidos
Mais de 2 anos usando o app
25 de julho de 2020

Love this application, it has been running our business for the last 4 months. Any technical problems are resolved very quickly, our last support ticket was sent in and we received a response and resolution within 15 minutes. Thank you Stephane!

Tea At The White House
Canadá
Mais de 2 anos usando o app
6 de fevereiro de 2018

Really love the new features on the app. We needed a reliable app that can allow our customers the option of picking it up from our warehouse or having it shipped to them. Adam really came through for us, and got the app up and running on our store quickly. He's incredibly thoughtful and patient. Cheers to the Zapiet team!

Mohebcoslc
Estados Unidos
Mais de 2 anos usando o app
10 de outubro de 2021

We have had quite a few teething problems with getting the app set up to our specific requirements and the customer service we have received has been fantastic. Communication from the support team has been excellent and always fast

Aberdeenshire Larder
Reino Unido
Aproximadamente 2 anos usando o app
1 de outubro de 2021

Great app with even better customer service! It allows me to categorize my products and logistics while also keeping the UX super clean. Highly recommend.

purposesmoothieco
Canadá
Aproximadamente 2 anos usando o app
Zapiet deixou uma resposta 4 de outubro de 2021

Hi Braeden,

Thank you for the lovely review! I'm glad to hear that you're liking our app!
Should you need anything else, you know where to find us.

Cheers,
Klaudia

11 de abril de 2020

This app is solving a lot of problems for us. As a brick & mortar store who does not ship, Shopify has been an imperfect fit for us for the past 3 years. It's been one workaround/hack after another. But Store Pickup + Delivery is a game changer for us. It does exactly what we need it to do. It's very easy to configure, and the developer has provided an outstanding level of support to us. Andy has gone above and beyond, even fixing issues with our store that have nothing to do with the app. Thank you!

Wholesome Canine
Canadá
Aproximadamente 2 anos usando o app
Data de edição: 24 de março de 2020

I use this app for delivery dates for my local business, I like how it integrates with delivery rates by zip codes to offer different delivery rates to customers in different areas and their support is excellent!

Caught Online
África do Sul
Aproximadamente 2 anos usando o app