Recensioner (1 464)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
8 september 2020

This app offers a FREE One Hour Set up Consultation Zoom call with a specialist and it was super helpful for me to have this time. Charlie, who was my specialist was really awesome. She knew what she was talking about, but also was able to clearly communicate so that I could learn how to manage these things myself. As a newbie to Shopify, I was so impressed with this feature offered by Zapiet Store Delivery + Pick Up

Small State Provisions
USA
8 dagar användning av appen
Zapiet svarade 9 september 2020

Hi Kevin,

Thank you so much for leaving such a lovely review!

It was great to meet you on our zoom call and I am very glad to hear you are now equipped with an understanding of how our app and Shopify works so you feel prepared for your launch.

I wish you all the best with your baking, and if you need help with anything else, please do let us know!

All the best,

Charlie

7 januari 2020

I use this app to allow customers to check delivery eligibility before they place an order. I absolutely recommend this app. Thank you Sandy and Steph for your excellent customer service!

Nancy

Nancy & Stella Bakery
USA
8 dagar användning av appen
5 oktober 2018

I love this app! It is great, and easy to use. The support team is great at quickly resolving any issues I have setting it up as well! HIGHLY Recommend!

Wakanda Kava
USA
7 dagar användning av appen
17 mars 2022

Strongly recommend it to someone who wants to run an online store seriously. 1. Very clear instructions/ user manual provided, Not only general instructions on setting up the app but also a lot of details that will be encountered in use. 2. Their customer support is responsive and able to provide effective solutions 3. This app offers a lot of functionality which is presented by a clear, easy to use module

SJS Bento
Singapore
7 dagar användning av appen
Zapiet svarade 18 mars 2022

Hi Rick,

Thank you for your review! It was my pleasure to work with you on configuring your products for pickup/delivery.

Best wishes,

Bogi

3 augusti 2017

Awesome people make awesome things. The guys behind this app are super beings! attentive AF when i needed help, even adjusted an issue my theme had with configuration at the beginning! above and beyond really.. It does all that it says and is described to , and so i super recommend if that's all that you need. One of the things that was a pleasant surprise was the app can create a radius for deliveries (saved me from needing to get the easy lockdown app) - but it does not let you set inventory limits. So you won't actually see the app live on my site if you go.. - STILL AWESOME :)

Ocdeli
USA
7 dagar användning av appen
7 november 2018

I cannot say enough good things about this APP! The support I have received is outstanding, and the cleaness and functionality of the App itself is second to none!

To be able to offer both instore and delivery will potentially double our sales, well worth the price!

Good on you Zapiet, well done!!!

Westridge Meats
Australien
7 dagar användning av appen
1 april 2021

Incredible app. It is loaded with a ton of features and if set up correctly will make you a happy business owner. Some useful features include more than one delivery radius, custom error messages, icons or radio list selections, shipment arrival dates, cutoff times, etc. Check out how well it works on our www.miflavour.com website. Hint: Don't bother trying to set up the app by yourself. I have coding experience and it was overwhelming for me to figure out all the features by myself. As soon as you download the app, reach out to their customer service for a ticket and they will assign a service rep for you to work with. He/she will help set everything up per your needs. There is no limit on how much support you need. They are quick to resolve any issues or answer any of your questions. Our rep, Stephane, has been fantastic to work with. A+

miFLAVOUR
USA
7 dagar användning av appen
Zapiet svarade 3 april 2021

Hey there,

Thanks a lot for the very kind review!

We are here to help you as your business grows.

Never hesitate to reach out with questions or for assistance :D

Stephane

21 maj 2021

I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.

fsbulk.com
USA
7 dagar användning av appen
Zapiet svarade 24 maj 2021

Hi there!

Thanks so much for the amazing review! I really enjoyed helping you set up your store and making sure everything works according to your needs.

Let us know if there's anything else you need—we're happy to help.

Take care,

Marija

10 januari 2023

Jessica is incredible and went above and beyond with her service. Honestly it was the best customer service experience ive ever had! Attentive, thoughtful and incredibly helpful. She's amazing!

Supermoon Bakehouse
USA
7 dagar användning av appen
Zapiet svarade 13 januari 2023

Thank you so much for you very kind words and amazing review Aron.

It was my absolute pleasure helping you with our buy online pickup in-store app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

Redigerat 15 oktober 2020

After a few snafus with their contact form and calendar, I was able to get in touch with this company and they were very helpful. Sebastian walked me through setting up everything my company needed and was very patient. Thank you Sebastian!

NYC Fireplaces & Outdoor Kitchens LLC
USA
7 dagar användning av appen
Zapiet svarade 13 oktober 2020

Hi there,

Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this.

We have investigated the reason why we missed your free setup call, as this is highly unusual. Actually, this is our first missed appointment! It appears that our system that automatically synchronizes with our team’s schedule allowed you to book a time that wasn’t actually available.

We have already implemented a fix so this issue doesn’t happen again.

I am super excited to work with you to get your store set up. I have reached out to you via email, and I will call you during your business hours today.

I look forward to speaking with you soon :)

Kindest,
Sebastian