Zapiet ‑ Pickup + Delivery
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This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave,
Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!
It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.
We appreciate your business and look forward to helping you in the future.
Best regards,
Ismail
Our brick and mortar store is currently closed for shelter-in-place. We needed a quick way to let our customers choose local delivery at checkout. This app saved the day! They even helped us get it set up in no time at all. Highly recommend Our customers are also very satisfied by how easy it is at checkout. Bravo!
Great functionality and awesome customer service! They really do go above and beyond - get this app if you need a lot of distribution options.
Hi Jess,
Thank you very much for taking the time to leave a review
It was a pleasure helping you change some of the wording on our widget and checkout page for our Zapiet - Pickup + Delivery.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
contact support are very helpful. I would like the App to have a slot limitation for delivery and pick up (now the feuature is divided)
Hi!
Thanks for leaving a review for us. I'm glad to hear you were happy with the support you received! We are constantly working on improving the app with new features so thanks for your feedback on this : )
Best wishes,
Bogi
Our team definitely recommends this app. We weren't expecting that it would be powerful enough to include smart rules for order notifications (in our case, we needed specific e-mail addresses to be alerted about new orders depending on which pickup location was chosen during Checkout), but it did just that, saving us the time and hassle of sourcing another app to handle order notifications.
We also weren't expecting the ability to set prep time rules for individual products, so that was great. (A quick note to other Shopify merchants thinking about using this app — the prep time rules ONLY work on the product level, and NOT the product variant level. So if you have two different prep times depending on which variant of a product is being purchased, you'll need to split those products apart.)
Special shoutout to Sebastian, who was extremely generous and helpful with the numerous questions I was asking during my initial exploration of the app. He even helped troubleshoot some things completely unrelated to the app, so he definitely went above and beyond!
Hey Marble Slab folks,
Thanks for your kind words and the shout-out! I’m happy to hear we suit your needs, and it was a pleasure helping you out.
Best of luck with your store—we could all use more ice cream in these odd times.
Take care,
Sebastian.
I am using this app integrated with their Delivery Rates by Zip Code app and they did everything we needed for our site! I was worried we had too many rules and logistics for our ordering process and methods, but this app handled it all! I also needed help with a few areas and their support is great! They emailed detailed descriptions for the solutions and replied quickly to my emails every time I reached out. Definitely recommend!!
This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.
An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.
Hi Alexey,
Thank you so much for taking the time to write such a wonderful review!
I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well
If ever you need help or have any questions, we'll be there!
-Steph
Very helpful to install the app on my theme, I received all the help needed.
The app is neat and looks very professional on my store.
The configuration can be a bit tricky based on your needs and what add-ons you need for rates. But the support is incredible. Some of the best product support I have received.
Hi Nancy,
Thanks so much for the awesome review!
It was my pleasure assisting you yesterday. I'm really glad our app does everything you need it to do and that you continue to use it.
I'm here, should you ever need anything else.
Have a great day,
Chloé