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We used to have a calendar app that wasn't connected to Shopify's checkout. So customers had to choose the delivery method twice, at the cart page and at the checkout. This was very confusing and customers would often choose one method at the cart and a different one at checkout.
With Zapiet this doesn't happen, when customers select one delivery method, it carries to the checkout.
The support I ...
Hi Gabi,
Thank you for sharing your feedback! We're delighted that Zapiet has streamlined the delivery process for your customers and that you're happy with the helpful ...
Jessica Was wonderful to work with.
Hi Brian,
Thank you for taking the time to leave a review, it's much appreciated.
It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + ...
I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.
Hi there!
Thanks so much for the amazing review! I really enjoyed helping you set up your store and making sure everything works according to your needs.
Let us know if there ...
Fast & easy to access customer service. Pleased with my onboarding and early stage use of Zapiet. Highly reccomend.
Hey there,
Thanks for letting us know about your experience with the app & our support team so far I'll make sure to pass on your comments to Charlie!
Best wishes,
Bogi
Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.
Hi Steven,
It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued!
Be sure you are always welcome ...
Jessica is incredible and went above and beyond with her service. Honestly it was the best customer service experience ive ever had! Attentive, thoughtful and incredibly helpful. She's amazing!
Thank you so much for you very kind words and amazing review Aron.
It was my absolute pleasure helping you with our buy online pickup in-store app.
If you have any other ...
After a few snafus with their contact form and calendar, I was able to get in touch with this company and they were very helpful. Sebastian walked me through setting up everything my company needed and was very patient. Thank you Sebastian!
Hi there,
Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this.
We have investigated the reason why we missed your free setup ...
We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to ...
Getting the configuration to work properly is tricky. However, a great support team is there to back you up. It would be nice if the documentation were more clear for DIY. For what the app does, it seems like the price is a bit high, but it certainly solves a big problem out of the box.
Don't try to set it up yourself, add their support staff as a collaborator and get their help, it will save ...
Brand new Customer here, Zapiet has been extremely helpful in helping me customize this specific app to fit my website's needs. They have the best customer support anyone could ever as for in Marija and Sandy with the fastest responses and immediate solutions. Wish I could give more than a 5-star rating.
Hey there,
Wow, more than 5 stars—thanks so much! We really appreciate your kind words.
I'm so glad we were able to help you set up the store according to your needs.
Let us ...