Zapiet ‑ Pickup + Delivery
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5/5 great service !!!!!! A lovely chat support is so nice to have when building a site. 10/10!!!!!!!!
Hello Albin,
Thank you for your lovely words. It was a pleasure to assist you in the creation of your site !
Don't hesitate to reach back, if there is any more settings you need us to configure
Have a great day,
Sandy
From other similiar apps we were having bugs with, Zapiet saved our store and were really easy to get ahold of the english speaking customer agents who helped so fast and you can reenter the chat whenever if another question arrises. I am located in Colorado so I wasnt sure that this UK app would be the best choice. So far, its exactly what we wanted after torubleshooting so many other ones
Hi there,
It's been a great pleasure helping you with our Zapiet - Pickup + Delivery app and setting up your rates.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
I would like to try this App because i think that it fits exactly to my needs. I asked for help to install and bring to work the App but nobody answered me.
* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *
Hi Borelli Lab,
Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in April.
As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.
We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.
I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.
I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.
I hope to hear from you soon :)
All the best!
Andy Cargill
Founder of Zapiet
The after sales support from the staff at Zapiet was first class. They were so quick and helpful, and fixed my issues in no time at all. This app has transformed our online presence, and allowed us to introduce home delivery to our customers in a timely and efficient manner. Cheers team!
The best App for Delivery and Pickup. Managed to set it up in less than 1 hour. Has a lot of options like limiting no. of deliveries per day. Worth the price!
Customer support is also very fast, competent and friendly. Keep up the good work.
Thought it was be a great app. The cost keep rising. I can not set it up. I am going with another platform.
Hey Brittany,
Thank you for taking the time to leave your feedback here on the app store about Zapiet - Pickup + Delivery.
Upon looking at our support system it appears you reached out to a member of my team regarding an issue with a third party integration, to which we replied promptly, but we never heard back from you? We would be more than happy to help you with your issue and get your store up and running. My team are available via Chat and Email, even through the holiday weekend.
I have also reached out to you personally via email incase you missed our responses in the chat system. Hopefully we can work together to give you the best possible experience that I know our app can deliver for you!
Kind Regards,
Sam
Zapiet made our retail integration for local delivery and local pickup much easier. Jessica from Zapiet was incredibly knowledgeable and quick to help us tweak it for our use case.
Thank you Chris for your lovely words and review.
It was my pleasure helping you today to tweak our Store Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Really great app for my business needs. I was stuck trying to correctly configure my shipping rates and needed to ask for assistance from the team. I was prepared to wait a long time for a response, but Claudia got back to me so quickly and resolved my issue straight away!
Really great customer service and support! Thank you!
Hey Hung,
Thanks for the amazing 5 star review!
It was a pleasure assisting you with your delivery and shipping rates.
We're here should you need anything else in the future!
Cheers,
Klaudia
Absolute must have app for our online flower shop. It integrates nicely with the shopify shipping and check out for local deliveries and in store pick up. The support is amazing and answered every question I have to get our site going. Thank you very much!
Great app with tons of features and flexibility. Great for incorporating local delivery and pickup options for stores. And customer service is superb. Always prompt and helpful at getting minor implementation adjustments solved.