Zapiet ‑ Pickup + Delivery
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We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.
Hello Christopher,
I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!
We'll be near, if ever there is anything else we can help you with.
All the best,
Sandy
Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!
Thank you very much Aimee for your kind words and lovely review!
It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.
If you have any questions or need any further assistance, please do not hesitate to send a message.
All the best,
Jessica
the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.
Hi Vincent,
Thank you very much for your awesome review
It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help!
-Steph
This is the best and most complete app for pickup sales as far as I am aware of and the service is great!
Hi Timothy,
Thank you for the fantastic review of our Zapiet - Pickup + Delivery app and service!
It was a pleasure assisting you with our app's settings, and helping you resolve your issue!
Please don't hesitate to reach out if you need anything in the future – we're always happy to help!
Warmest regards,
Krystabel
Manuel was amazing. He did not give up until he had solved the problem. He was truly fantastic.
Hi there and a big thank you for taking the time to leave such a wonderful review!
I am so glad that I was able to help and also get you moved over to our new rates functions within our Zapiet - Pickup + Delivery app.
Should you have any further inquiries in the future, please feel free to reach out...we're here to help!
All the best,
Jessica
Laura and Manuel were so helpful. They they were prompt in their responses and really helped me see what I needed to resolve my issues. Highly recommend.
Hello Matthew,
It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.
You should know that you are always welcome to reach us for any assistance you may need with our apps.
Warm regards,
Pavlo
This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.
Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.
Hi Andrea,
Thank you so much for your detailed and fantastic review!
It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.
Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!
Kind regards,
Jessica
Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle,
Thank you for taking the time to write such a wonderful review!
It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app.
If anything comes up in the future, we'll be there to help
-Steph
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there,
Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016
I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.
All the best,
Jessica
I would give them 10 stars if possible!
Jayne help me brilliantly and made our checkout look so professional!
We are working with 2x markets (Ireland and the Netherlands) and Jayne and (her colleagues) all customs request possible and effortless.
Brilliant customer service!
Rob
Hi Rob,
Thank you for your kind words. So glad we were able to assist you and get the Dutch side of your store set up.
Thanks to Ismail for help where needed. We're a team at Zapiet - Pickup + Delivery & always happy to help our merchants.
You know where we are if you need us in the future!
Jayne