Zapiet ‑ Pickup + Delivery
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Recensioner (1 609)
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Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!
AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.
This is a good app to enable both delivery and store pickup services. The customer service team is really strong, special thanks to Klaudia.
Hi Louis,
Thank you so much for the 5-star review!
Our team is always happy to assist with your store pickup and delivery configuration. We're just an email or live chat away.
Cheers,
Klaudia
This app is really great for anyone wants to offer pickup and delivery in addition to shipping. Amazing customer service. Very quick and responsive.
Hi Wan,
Thank you very much for your review :)
It was my pleasure helping you this afternoon with some updates and getting all of your rates (including the Roadie integration) working on your store with our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Thanks again,
Jessica
-update to 5*-
My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need.
-initial 1*-
Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.
A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou,
Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.
Cheers,
Klaudia
Amazing application, stellar support.
Couldn't ask for more!
I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.
Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane.
Sonia
Hi Sonia,
Thank you so much for the awesome review!
We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you.
-Steph