Recensioner (1 468)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
2 juni 2015

This app was exactly what we needed to provide checkout options for our customers. We ran into a small issue with set up and as soon as we accessed the live chat for help, Andy was there immediately to solve the problem. Great customer support!

The Lark
USA
Mer än 4 år användning av appen
14 november 2019

This has changed how we offer delivery, pickup and shipping options to our clients. The team responds incredibly fast and they can pretty much set rules to make your store checkout process work the way you want!! Thanks so much guys!

La Fleur Bouquets
USA
Mer än 4 år användning av appen
Redigerat 17 april 2020

What a great app! We are a small bakery with 4 locations and had a hard time finding something that would allow us to easily set up in store pick up. This was exactly what we needed. This is my first time setting up a website and Andrew was extremely helpful when I had questions. Thank you!
Updated on 4/17/2020 - We have been using this app for a couple years and I would give it 6 stars if I could. If I ever have an issue, I email their support and the problem is fixed within a few hours. They are great, thank you again!!

La Bonbonniere Bake Shoppe
USA
Mer än 4 år användning av appen
25 mars 2020

This app is great for adding store pickup and local delivery capabilities. Customer service was also great when I struggled understanding something or how to change different settings regarding delivery rate, delivery location, etc.

Thanks!

Paulina Market
USA
Mer än 4 år användning av appen
20 mars 2018

This app has been great for what our store needs. However, there were a large amount of frustrating bugs that kept on appearing after install, which were only found after customers sent messages being unable to checkout. I would rate the app lower because of that, but Sam has provided impeccable customer support in fixing all of these issues ASAP. An app like this is extremely complicated from a technical perspective, so bugs unfortunately can not be avoided!

Use this app regardless, and know that their technical team is there 24/7 to jump right in and fix anything. Short of Shopify creating their own seamlessly integrated solution, this is the best option. I did compare this app to another competitor's app that was priced much lower, but you definitely get what you pay for here. Beyond Zapiet's A++ customer support, the back end UI is intuitive, clean, organized and user friendly. The other competitor's app felt clunky, unorganized and broken. Spend the extra money, it's worth it.

Chelsea Garden Center
USA
Mer än 4 år användning av appen
3 maj 2023

Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!

Partica Party
Storbritannien
Mer än 4 år användning av appen
Zapiet svarade 4 maj 2023

Hi there,

Thank you so much for your kind words! It was a pleasure helping you set up our pickup + delivery app on your theme :)

If there is anything else we can help with, please do not hesitate to reach out.

All the best,
Clemency

Redigerat 23 november 2023

Jessica was so helpful. She went above and beyond.

JACEK Chocolate Couture
Kanada
Mer än 4 år användning av appen
Zapiet svarade 26 november 2023

Thank you Tim!

I'm thrilled to have assisted you in integrating the Advanced Shipping Rules into our Zapiet - Pickup + Delivery app smoothly; ensuring the accurate display of rates at checkout is crucial for a seamless user experience.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

22 november 2022

We have used Store Pickup + Delivery to deal with some custom shipping scenarios beyond simple store pickup. Customer and dev support has been fantastic on several occasions when we've had to make changes outside of the usual app parameters.

Whyte Bikes
Storbritannien
Mer än 4 år användning av appen
Zapiet svarade 23 november 2022

Hi David

Thank you for the kind review for Store Pickup & Delivery.

It was good working with you to find a solution for the store. Our team is always happy to help where we can.

If you need anything else in the future you know where we are!

Jayne

Redigerat 18 november 2021

I just wanted to give a kudos for great customer service for both Klaudia and Herman :) They are great! Always there to assist if we have question about the App :) Keep it up guys!

Goldeluck's Doughnuts
Australien
Mer än 4 år användning av appen
Zapiet svarade 6 december 2020

Hi there,

Thanks so much for leaving your feedback and for been a long time supporter of the app!

I am really sorry to hear that you have been facing issues recently. I just wanted to let you know that I have received your support ticket, fixed your isolated issue and have sent you a reply with further details.

I look forward to receiving your response shortly :)

Thanks again,

Andy

12 februari 2021

Very useful for its calendar. You can choose order preparation time and be sure your clients get their orders just the right time. Works well! Also goes well with Zapiet Delivery Rates

Flowershopn5.Com
USA
Mer än 4 år användning av appen
Zapiet svarade 17 februari 2021

Hi there,

Great to hear you're making the most of our calendar and preparation time feature! Thanks very much for leaving us a review :-)

Best wishes,

Bogi