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Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated
Hi there,
Thank you very much for your kind words and review! We're always happy to help.
Steph
This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!
Hey there,
Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)
Best wishes,
Bogi
Jessica is a true magician. There was a technical difficulty that I had been struggeling with for months and she fixed it within a hour or so. The only downside is that I feel stupid now because I could have reached out to the Zapiet customer support sooner.
They are really one of biggest the reasons why this app is better the all the rest !
Thx again Jessica !
Hi Nick,
Thank you so much for your wonderful review and kind words
It was an absolute pleasure helping you this evening with our Zapiet - Pickup + Delivery app and setting up your different rates and postal code zones.
If you have any other questions or need any further assistance, please reach out!
Thanks again,
Jessica
Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!
Hi there,
We appreciate your kind words and input. 🌟
Please reach out to us at anytime if you need anything.
All my best to you,
Herman
I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.
Hi Tammy,
Thank you so much for your amazing words and review.
It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.
Please do let us know if you have any other questions or need any further assistance.
Best wishes,
Jessica
SHOPIFY OWNER BEWARE! If you are using a SUBSCRIPTION app then ZAPIET will NOT included pickup times for RECURRING orders! It will only include date and times for the FIRST order placed by the customer but not recurring orders. This is a HUGE OVERSIGHT and a nightmare to find out when customers are picking up orders. We really like this app and have used it for awhile but with this glitch we will be looking for another app. If you're NOT using SUBSCRIPTIONS then it's a great app.
Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!
Hey Cuppin's,
Thanks so much for your feedback. I really appreciate your honesty.
We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses.
I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :)
Kindest regards,
Andy Cargill
Founder of Zapiet
This app allowed us to get curbside and delivery up and running in days! It has all the options we needed.
Hi Steve,
We're happy to hear our app has been a great fit for you!
Our support team is always here to help should you need anything.
Have a great day!
Flora
we are just getting started with the app, so time will tell as our business progresses but as far as customer service, Sam has been really attentive, easy to get a hold of regardless of time difference and has a quick fix for any issues or customizations.
Once again - Zapiet support was awesome in helping get up and running again quickly.
Hey Guys,
Thank you so much for the amazing review, Sandy was delighted to hear that she had yet another happy customer!
Our whole team is really passionate about helping our customers and this has been super evident in our recent reviews.
If there is anything else we can assist you with, please do not hesitate to let us know :)
Thanks,
Ronan