Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Recensioner (1 606)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 21 augusti 2023

J'ai fais appel au support suite à un problème technique. Je suis tombé sur Sandy qui a pris le temps de m'expliquer le problème ! Nous avons pu le résoudre très rapidement ! Vraiment top :)

Ethclo
Frankrike
10 månader användning av appen
Zapiet svarade 4 juli 2023

Bonjour,

Ce fut un plaisir de m'assurer que vos paramètres soient configurés de manière à vous offrir la pleine capacité de notre widget

Je vous remercie de ces gentils mots, et vous souhaite tout le meilleur pour la suite !

Sandy

7 januari 2023

I am an online start-up bakery with one location. I migrated to Shopify because I needed future delivery, and WIX could not provide that functionality.
When I arrived at Shopify, I tried an alternative delivery app, but the application did not work correctly, so I turned to Zapiet - Pickup + Delivery.
I was concerned about the monthly cost of $29.99, but I was in a pinch and figured I would sort that out later.
The application worked perfectly. It was easy to install and provided all the functionality I needed, plus even some I did not know I needed. In addition, online support through Chat was constructive.
Getting back to the cost issue, I decided that 29.99 was too much, so I switched to another app, wrong decision. I quickly realized my mistake and went back to Zapiet. I then discovered they had started another subscription plan for a one-store operator with one location that was cheaper than my original plan.
I signed back up.
I had some issues with the restart, and again, Zapiet customer support (thanks, Clemancy and Stephane!) came through, and Zapiet resolved all issues quickly and efficiently.
I cannot recommend this application and company highly enough.

Three Brothers Cheesecakes
USA
10 månader användning av appen
Zapiet svarade 22 februari 2023

Hi there,

Thank you so much for your kind words, we can't say how much it means to us!

We're so happy our Startup plan suits your store, and it was our pleasure helping you get set up with our pickup and delivery app :)

If you have anything else we can help with, please let us know!

All the best,

Clemency and Stephane

14 juli 2023

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

Rock N' Road
USA
10 månader användning av appen
Zapiet svarade 17 juli 2023

Hi there!

Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.

If there is anything else we can do for you, please let us know. We're more than happy to help.

Wishing you all the best,
Betty

Redigerat 18 januari 2023

This is a super app to help allow Pickup and Delivery options for my customers. The app is simply to use and the customer service team is awesome, they are very friendly and trust worthy. It is a great app to enhance a shopify store.

Vanilla Pod Bakery
Storbritannien
10 månader användning av appen
Zapiet svarade 23 januari 2023

Hi Pia,

It was a true pleasure helping you with our app and getting the Product Availability feature to work with local delivery for the desired products :)

If you have any other questions, please don't hesitate to reach out!

Steph

8 mars 2023

Great product, and very helpful staff. They guided me through the install and configuration process. Highly recommended

Dellapietras
USA
9 månader användning av appen
Zapiet svarade 9 mars 2023

Thank you so much for you kind words and review Steve!

It was my pleasure helping you today via our live chat with distance validation for local deliveries in our Zapiet - Pickup + Delivery app.

Once you have the Carrier Service API enabled, please let me know and I will be more than happy to help you with the rates set up.

Thanks again,
Jessica

22 november 2022

Stephane, by far, has been the most helpful person in this whole experience of creating my Shopify site. I'm pretty savvy with shop design but the functionality is another animal. He went above and beyond with help solving my issues.

The Bloom House
USA
9 månader användning av appen
Zapiet svarade 23 november 2022

Hi Anglea,

Thank you so much for taking the time to write such a wonderful review!

It was a pleasure helping you setup our Store Pickup + Delivery app and should anything else come up, we'll be there for you.

Thanks,

Stephane

26 april 2023

The immediate service provided was a game changer for my team. We use the tool on several stores and are extremely satisfied with the overall experience and quality of this application. The technical support is by far the most accommodating service I have ever experienced in the back end operations of my online stores.

Mouse to Your House
USA
9 månader användning av appen
Zapiet svarade 26 april 2023

Hi Kerri,

Thank you very much for your lovely review!

It was my pleasure helping you today to set up your rates and the integration with Boxify

Any other questions, please do not hesitate to send us a message.

Best wishes,
Jessica

2 oktober 2023

Fabulous Customer service!

BLEVIOR
USA
8 månader användning av appen
Zapiet svarade 4 oktober 2023

Thank you for your review Jaclyn!

It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Cheers,
Jessica

5 oktober 2023

Every time ive had to contacted zapiet live chat, they have always been so helpful and have done everything i have asked for. I highly recommend using zapiet if you have delivery dates and cut offs as well as multiple shipping locations.

FoodFitz
Australien
8 månader användning av appen
Zapiet svarade 9 oktober 2023

Hi,

Thank you for your glowing review of our support! I'm glad my teammate Clemency was able to help you recently :)
It's wonderful to read your recommendation of our delivery dates and cut off time features. Wishing you continued success with your business!

Bogi
Assistant Support Manager

16 mars 2023

I emailed with several support folks that day because I thought I had several different issues. Jessica was very knowledgeble and her fix cleared up all of those issues.

Incredible Edibles Plant Sale
USA
8 månader användning av appen
Zapiet svarade 17 mars 2023

Hi Rich,

Thank you for leaving such a lovely review, It was my pleasure.

If you need any further assistance with rates or anything else for that matter, please do not hesitate to send a message.

Kind regards,

Jessica