Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Recensioner (1 606)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
17 mars 2022

The support at Zapiet is phenomenal! They are responsive, quick to help. The app serves my business great for allowing pickup or delivery to my customers.

LaFleur Fresh Flower Market
USA
Mer än 5 år användning av appen
Zapiet svarade 18 mars 2022

Hi there,

Thank you so much for the lovely review 🙏

I'm glad we were able to assist you!

Should you need anything else, you know where to find us 😊

Cheers,
Klaudia

29 december 2022

They are always the best in supporting, good app I have recommended. Thank you team for all your nice works

Mr T's Bakery
Australien
Mer än 5 år användning av appen
Zapiet svarade 30 december 2022

Thank you for the kind words and a great review.

It was a pleasure working with you on your store. We wish you all the best in the New Year.

As always, we're here should you ever need assistance.

Best,
Veno

14 maj 2020

We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.

BrewSRQ
USA
Mer än 5 år användning av appen
3 april 2018

I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.

The Organic Butcher Of Mclean
USA
Ungefär 5 år användning av appen
Redigerat 22 september 2023

This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.

An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.

Crave Cupcakes
Kanada
Ungefär 5 år användning av appen
Zapiet svarade 30 september 2023

Hi Chantelle & Michelle,

Thank you so much for your lovely review

It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach back out if you have any other questions or need any further assistance.

Cheers,
Jessica

27 april 2015

Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!

Home Alchemy
Storbritannien
Ungefär 5 år användning av appen
Redigerat 18 juni 2018

Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.

Nouri Pa Nati
Barbados
Ungefär 5 år användning av appen
Redigerat 3 september 2020

Zapiet works well for us and their customer service and support are fantastic. We always have a quick response despite being located in a different timezone to the Zapiet team, and they suggest extra modifications to help us run more smoothly. Very appreciated.

La Renaissance
Australien
Ungefär 5 år användning av appen
Redigerat 3 juni 2020

App has plenty of integrations and settings to make your store run like you are a big enterprise.

Since COVID, and an increase in many online stores' traffic, this app has had some issues which have been frustrating, but was just assured from top-level that they are working around the clock to make everything better. I believe it, and hope that things do get better soon.

Happy to 5 star this when it's clear issues will be rare to non-existent.

Nordic Catch
USA
Nästan 5 år användning av appen
11 april 2023

I am thrilled to provide super positive feedback about Maria, who provided exceptional support yesterday. I had several issues that needed urgent attention, and Maria's response time was lightning fast. Her level of expertise was evident as she quickly diagnosed and solved all of my problems, leaving me feeling satisfied and relieved.

Maria's positive attitude and willingness to go above and beyond made my experience even more enjoyable. She was patient, kind, and understanding throughout the entire process, making me feel like a valued customer.

Overall, Maria's outstanding support exceeded all of my expectations, and I could not be happier with the level of service she provided. Her professionalism, expertise, and exceptional customer service skills are a true asset to your organization. Thank you, Maria, for making my day better with your help!

Wishfulicious
Storbritannien
Ungefär 2 månader användning av appen
Zapiet svarade 11 april 2023

Hello there!

Thank you for your kind words ✨ I really enjoyed assisting you and helping you out with our app configuration! Please do not hesitate in reaching back to our support team should you need anything down the road!

We are always happy to help out

Best,

María