Zapiet ‑ Hämtning + Leverans

Zapiet ‑ Hämtning + Leverans

Recensioner (1 293)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
14 januari 2022

We have been using this app for over two years, it has helped us with many complicated delivery situations, super nice system, great customer service! Highly recommended!

Al Premium Food Mart - McCowan
Kanada
Mer än ett år användning av appen
Zapiet svarade 7 februari 2022

Hi there,

It was a pleasure assisting you today with your stores 🙏🏻 Please know that we are always happy to assist in any way we can and we appreciate your business!

Have a happy weekend,

Maria

2 maj 2023

I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!

Dony Gourmet Store
Belgien
Mer än ett år användning av appen
Zapiet svarade 3 maj 2023

Hi Ruan!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno

21 april 2019

We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!

Subzero Ice Cream
Storbritannien
Mer än ett år användning av appen
20 maj 2022

Kitty was extremely helpful on helping me with some errors on my website. Every-time I have an issue Zapiet always helps fix them smoothly.

YaYaYum Boards
USA
Mer än ett år användning av appen
Zapiet svarade 26 maj 2022

Hi there,

Thank you for leaving us such a lovely review!

I am delighted to hear we have been able to support your store overtime.

You know where we are if you need anything else!

Best wishes,

Kitty

13 augusti 2021

Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support

MealFit
USA
Mer än ett år användning av appen
Zapiet svarade 13 augusti 2021

Hi there,

It was so nice chatting with you and thank you very much for your kind words.

So glad to able to help and get your store up and running with our app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,

Jessica

Redigerat 22 februari 2022

clemency on customer support chat was so great... the app didnt do exactly what I needed for one thing and she was able to find a workaround... and worked around it with me! she even took on some of the work herself so it we could get it resolved quicker. she made sure all of my issues were fixed, and dindt rush to get off of the chat with me until they were! the same goes for jessica... I had a separate issue and she was so patient, making sure all of my issues were resolved and everything was working smooth.

The Prime Butcher
USA
Mer än ett år användning av appen
Zapiet svarade 22 februari 2022

Hi there,

It was an absolute pleasure speaking with you today, thank you so much for your kind words!

Should you ever need anything please don't hesitate to reach out to us :)

Hope you have a lovely day,

Clemency :)

25 juli 2022

Customer support was very quick and helpful. Allowed me to quickly continue using this app and make business flow

Farmers & Fishermen Purveyors
USA
Mer än ett år användning av appen
14 juli 2021

We use this app for our bakery pre-order. Prior to this, we had to print each order and hang on one of seven clipboards for the day of the week when the order would be pickup up. It was a mess and we were constantly loosing orders when someone brushed by the clipboard! We also had a bunch of custom code that made changing our site require a developer. With Store Pickup + Delivery, there is no code, the customer experience is great, and we can export our orders by day using Exportify. The bakers use the Exportify spreadsheet as their production report and things have improved significantly. We can blackout days when we are closed, and use the blackout feature to stop orders when we start to hit our production limits. You can easily edit pickup dates and instructions. Great app!

Lou's Restaurant & Bakery
USA
Mer än ett år användning av appen
Zapiet svarade 19 juli 2021

Hi there,

Thank you for sharing your story! It's amazing to hear how you're using the app, and we're proud to be a part of it!

Best wishes,

Bogi

Redigerat 28 september 2021

This has been a total lifesaver for our store. Since installing the team in support have answered any question raised. The system works great, and with a successful busy checkout, it keeps up with the volume of sale. Shopify had an issue and Support at Zapiet sorted the issue by their online chat - OUTSTANDING SERVICE !!!!!! Hats off to the team your amazing - keep developing it as much as possible - HIGHLY recommend.

Delifresh Ltd
Storbritannien
Mer än ett år användning av appen
Redigerat 11 april 2020

Fantastic customer service, always responsive, app allows us to do exactly what we need in terms of local delivery and pick up.

Domestique Wine
USA
Mer än ett år användning av appen