Zapiet ‑ Pickup + Delivery , 1 413 recensioner

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
Redigerat 28 december 2020

Marija Belina availed an exceptional level of customer service and professionalism & as well as resolving my issues, she educated & walked me through the issues with the App that I was struggling with. She is an absolute credit to the company!

The Green Berry
Storbritannien
Mer än ett år användning av appen
Zapiet svarade 28 december 2020

Hi there,

Thank you so much for the lovely review! I really appreciate your kind words.
It was a pleasure working with you—we're happy to help should you need us again.

Marija

24 januari 2020

I am a local business with a new business model, because of this customization is almost inevitable.
I have had the best support from the whole team at Zapiet, Robert, Ismail, Sam & Sandy.
I would recommend this app over anything else out there for the support, clear explanations and continuous follow up to all requests.
Try it, you wont be disappointed!

Zoomer
USA
Mer än ett år användning av appen
28 januari 2016

I compare this app as i compare an android phone to an iphone. This app has every function and they are still adding more. It is versitile and can be adapted to your needs. Their customer service is fast and very helpful. I would like to see a fixed price for long term users, as it can be seen as expensive long term. Highly recommended.

Kelly Cube
Australien
Mer än ett år användning av appen
13 augusti 2021

Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support

MealFit
USA
Mer än ett år användning av appen
Zapiet svarade 13 augusti 2021

Hi there,

It was so nice chatting with you and thank you very much for your kind words.

So glad to able to help and get your store up and running with our app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,

Jessica

Redigerat 22 februari 2022

clemency on customer support chat was so great... the app didnt do exactly what I needed for one thing and she was able to find a workaround... and worked around it with me! she even took on some of the work herself so it we could get it resolved quicker. she made sure all of my issues were fixed, and dindt rush to get off of the chat with me until they were! the same goes for jessica... I had a separate issue and she was so patient, making sure all of my issues were resolved and everything was working smooth.

The Prime Butcher
USA
Mer än ett år användning av appen
Zapiet svarade 22 februari 2022

Hi there,

It was an absolute pleasure speaking with you today, thank you so much for your kind words!

Should you ever need anything please don't hesitate to reach out to us :)

Hope you have a lovely day,

Clemency :)

Redigerat 28 september 2021

This has been a total lifesaver for our store. Since installing the team in support have answered any question raised. The system works great, and with a successful busy checkout, it keeps up with the volume of sale. Shopify had an issue and Support at Zapiet sorted the issue by their online chat - OUTSTANDING SERVICE !!!!!! Hats off to the team your amazing - keep developing it as much as possible - HIGHLY recommend.

Delifresh Ltd
Storbritannien
Mer än ett år användning av appen
Redigerat 24 oktober 2022

Special thanks to Stephane for his great customer service and help. Very pleased. H responded in a timely manner & also provided a very helpful article for further assistance.

Sammy Cheezecake
USA
Mer än ett år användning av appen
Zapiet svarade 6 juli 2021

Hi guys,

Thank your for your kind words. It was a true pleasure helping you out.

It's amazing to hear our app is just what you guys need.

Have a lovely day!

Maria

9 maj 2023

The team are so quick at answering and really help solve problems. Nothing is too much for the team and it’s explained in a really easy to follow way.

No.5 Blooms
Storbritannien
Mer än ett år användning av appen
Zapiet svarade 9 maj 2023

Hi Nicci,

Thank you very much for your wonderful review

It was my pleasure helping you today with specific products for local delivery within our Zapiet - Pickup + Delivery app.

If you have any other questions or need any assistance, please do not hesitate to reach out.

Kind regards,
Jessica

25 juli 2022

Customer support was very quick and helpful. Allowed me to quickly continue using this app and make business flow

Farmers & Fishermen Purveyors
USA
Mer än ett år användning av appen
14 juli 2021

We use this app for our bakery pre-order. Prior to this, we had to print each order and hang on one of seven clipboards for the day of the week when the order would be pickup up. It was a mess and we were constantly loosing orders when someone brushed by the clipboard! We also had a bunch of custom code that made changing our site require a developer. With Store Pickup + Delivery, there is no code, the customer experience is great, and we can export our orders by day using Exportify. The bakers use the Exportify spreadsheet as their production report and things have improved significantly. We can blackout days when we are closed, and use the blackout feature to stop orders when we start to hit our production limits. You can easily edit pickup dates and instructions. Great app!

Lou's Restaurant & Bakery
USA
Mer än ett år användning av appen
Zapiet svarade 19 juli 2021

Hi there,

Thank you for sharing your story! It's amazing to hear how you're using the app, and we're proud to be a part of it!

Best wishes,

Bogi