Zapiet ‑ Hämtning + Leverans

Zapiet ‑ Hämtning + Leverans

Recensioner (1 286)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
25 november 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Autoskinz
USA
5 månader användning av appen
8 augusti 2020

The customer service rep who helped me fix my problem did an amazing job and I couldn’t be more happy about the help

liquifiedjuicery
USA
5 månader användning av appen
Redigerat 15 mars 2023

Overall I think it's a great app and support team are fantastic and responsive.

I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.

Continental Food Store
Storbritannien
5 månader användning av appen
Zapiet svarade 17 mars 2023

Hi Mustafa,

Thank you so much for taking the time to leave a wonderful review.

I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday.

If there is anything we can assist you with going forward, please do not hesitate to contact us.

Kind regards,

Ronan

23 december 2020

The product is great and the quality of the service is even greater. They reply very quickly and go above and beyond your initial request to make things simple.

Pane Vivo
Frankrike
5 månader användning av appen
Zapiet svarade 28 december 2020

Hi there,

I appreciate your kind words! It was my pleasure helping you get your store set up.

We're here if there's anything else you need :)

Marija

8 februari 2023

Everything we could ask for! We're a florist and needed a calender for pick up and delivery and this app does EVERYTHING it says it does! After installing the app, Veno was super helpful in setting it up properly and assisting with all my (sometimes very vague) questions. He was patient and incredibly useful. This app is well worth every cent and integrates perfectly!

A Beautiful Occasion
Australien
5 månader användning av appen
Zapiet svarade 10 februari 2023

Thank you for the kind words and a wonderful review.

It was a pleasure working with you on your lovely store.

As always, we're here if you ever need help with our store pickup and delivery app.

- Veno

28 april 2022

We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!

Polar Ice Ltd.
Irland
5 månader användning av appen
Zapiet svarade 28 april 2022

Thank you for taking the time to write such a great review!

It truly means a lot as we do our best to help and make things easier for our merchants wherever possible.

Stephane

Redigerat 25 april 2021

** Update April 25th 2021** So I ended up switching from this app last year to shopify's native local delivery and store pickup function (which works fantastically I might add). I was trying to keep my app count down but Shopify threw a curveball with their multi origin shipping that in theory was great but if you have multiple locations that fulfill and the order gets split being fullfilled by two or more locations the customer gets charged double or even triple the shipping charge... talk about conversion killer. I found a very well kept secret, getting shopify to put me back to single origin shipping and boom problem solved hover you lose the native Store pickup function and technically their local delivery option as well (that didnt take). So I came back to Zapiet a year later and good lord they've improved leaps and bounds, with app functionality and the support is ridiculousy good this time around (even though they really tried to step up last year after I complained). These guys are great and I'll support them. I'll give them 10 stars later if they can pull off my new features suggestions lol. Keep it up my dudes! ** Update April 9, 2020** So it really takes a lot to impress me as a Sr. Consultant - digital transformation strategist for mid to large companies with a background in software development. Andy and his team soundly responded to my review and concerns with a viable reason as to the lack of support initially which was pretty clear given the COVID Pandemic. Im updating this review in this way so you can see that it isnt a fake review and im as thorough as I can be. They have gone above board to fix the issues I had and keep me in the loop for future upgrades and I've been dealing directly with the leadership team and development. We are still in the testing phase of the updates and so far 80% is top notch so ive updated the rating to 3 stars because the service is excellent now. Once the last fix corrected to truly test the apps competence tech wise.. i'll update again.

Hercs Nutrition Online Canada
Kanada
5 månader användning av appen
12 november 2021

Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost

Baked Blooms
USA
5 månader användning av appen
Zapiet svarade 17 november 2021

Hi there,

Thanks for your awesome feedback, love to hear you're enjoying the app!

Best wishes,

Bogi

Redigerat 7 mars 2020

Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too

La Fromagerie Cheese Shop
USA
5 månader användning av appen
9 april 2024

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
Storbritannien
5 månader användning av appen
Zapiet svarade 12 april 2024

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica