Zapiet ‑ Pickup + Delivery
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!
Thank you so much for this amazing review! 💛
We’re thrilled to hear that Zapiet - Pickup + Delivery has made such a positive impact on your business. Zack and I are so happy we could assist and that you found the support helpful (we aim to please 😊)!
We're here anytime you need us. Thanks again for the kind words and for recommending us – it truly means the world! 🌍🚚
Zack & Klaudia
Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.
Hi Evan,
Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.
If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!
Thanks again for the recommendation, it truly means a lot!
Jessica
I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.
Hi Jay,
Thank you so much for taking the time to share such an amazing and thoughtful review!
It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!
Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.
Best regards,
Krystabel
We were very happy with the installation of Zapiet within our store. It helped us establish a new pickup option. However, an issue arose stemming from the app that harmed the checkout experience. Their support team kicked in, and Sandy did an excellent job not only mending the situation, but enhancing the checkout experience along the way. I would recommend this app for those looking to instal a new pickup + delivery solution that has very streamlined support.
Hello Angelica,
Thank you so much for your kind words! It was truly a joy to work on your store and ensure that it provided the best possible checkout experience for your customers.
All the best,
Sandy
Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.
Hey there,
Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.
If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!
Cheers,
Kristine
As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.
HI Molly,
Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly.
It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going.
Have a wonderful day!
Manuel
Great customer support
Hi Maarten!
Thank you so much for your kind review! I’m thrilled we were able to help get your in-store pickup working. Your patience and detailed explanations were a huge help in troubleshooting, especially your Italian translations! (:
If you ever need anything else, don’t hesitate to reach out. Wishing you a fantastic week ahead!
All the best,
Gab
AMAZING support ! Thanks again !
Hi there!
Thank you very much for your kind words! It was truly a pleasure to assist you. Please know that we are always here to lend a helping hand whenever you need it.
Don't hesitate to reach out to us anytime.
Best regards
Betty
This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Jessica helped with a lot of things. She is a huge help and we appreciate her a lot!
Hi Suzy,
Thank you very much for your kind words and for leaving a review!
It was really nice chatting and getting your rates sorted on our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Zapiet is great, and Herman is an amazing person who was able to respond to my needs as well as implement a solution in a matter of minutes. I love working with Zapiet, and encourage the use by any store doing local delivery with Shopify.
Hi Kristine,
WhooHoo!! Thank you for the amazing review.
It was amazing chatting with you and seeing the mouth-watering products your team makes.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Herman