Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

รีวิว (1,610)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
17 ตุลาคม 2019

I was having huge issues with customers choosing the wrong shipping type, choosing store pick up when they live out of state. choosing delivery when they live outside the delivery zone etc. The post code checker for deliveries means I can set a maximum distance for driving. I can choose the default shipping type, customise rates, customise notifications etc. I had a few issues getting it started due to needing some code changed in my shopify theme but Sandy fixed it in the time between I went to bed and when I woke up. Great service, great app, highly recommend!

Green Beanz
ออสเตรเลีย
16 วัน ในการใช้แอป
24 กันยายน 2020

So glad we stumbled across this app, it has made a world of difference in running our store. The assistance I received from the support team has been fantastic. Their assistance in the setup process has been invaluable. A big shout out to Luke and Sandy - thank you so much, keep up the great work as it is greatly appreciated,

Eat Meat Melbourne
ออสเตรเลีย
15 วัน ในการใช้แอป
17 มกราคม 2023

María was incredible - she was able to answer all of my questions and fix issues that I was unable to fix on my own. She was very responsive. I give her 10/10 customer service!

Bridgetown Mushrooms
สหรัฐอเมริกา
15 วัน ในการใช้แอป
Zapiet ตอบแล้ว 18 มกราคม 2023

Hello!

Thank you for your kind words!

It was a pleasure chatting and assisting you with your store today :)

We are always happy to help, should you need anything down the road do not hesitate in reaching back!

Best,

María

8 มิถุนายน 2020

I got a really nice support from Zapiet and Sebastian! He help me set-up an advanced local delivery set-up, to do deliveries in different zones on different days!

Bucketbloom
เดนมาร์ก
15 วัน ในการใช้แอป
แก้ไขเมื่อ 7 เมษายน 2020

During the current crisis we had to make a rapid transition from full restaurant to home delivery / collection. This app offered exactly what we were looking for. Most importantly, the support provided by the team has been some of the very best support I have had. Well done

White Swan Woodnewton
สหราชอาณาจักร
15 วัน ในการใช้แอป
14 กันยายน 2021

L'application fonctionne très bien, j'ai eu quelques soucis à l'installation et le service technique m'a procuré une aide très rapidement et a réglé tout mes problèmes!

L'Atelier des Gâteaux
ฝรั่งเศส
15 วัน ในการใช้แอป
Zapiet ตอบแล้ว 14 กันยายน 2021

Bonjour Audrey,

Merci beaucoup pour votre avis
Nous sommes contents d'avoir pu vous aider.
N'hésitez pas à nous contacter si vous avez besoin d'autre chose !

Flora et Stephane

8 ตุลาคม 2020

We have had some minor issues to sort out to go live, but they have a great team that works hard to help you get set up and running.

Caribe Concierge
สหรัฐอเมริกา
15 วัน ในการใช้แอป
7 มิถุนายน 2022

The app is not only insanely good, work-efficient, economical and absolutely perfect, but a certain thing is simply incredible at Store PickUP + Delivery. The support. No matter what kind of question you have. You will be helped. Nobody just leaves you standing. The supporters are trying hard to help you. I had a supporter with whom I talked quite often because I couldn't cope with the app and all the settings at first. Clemency is her name. I have never seen such a supporter in my life. For some, this sounds exaggerated now, but it has helped me so much. I was able to create such a much better shop through her. Thanks again to Clemency and the whole team. This app is fantastic.

Hippodung
เยอรมนี
14 วัน ในการใช้แอป
Zapiet ตอบแล้ว 7 มิถุนายน 2022

Hi Wael,

Thank you so much for your kind words, it was my pleasure helping you get all set up with our pickup app :) If you ever need anything, we are always here and happy to help.

Best of luck with your store launch!

Thanks,
Clemency

11 ตุลาคม 2022

INCREDIBLE customer experience from Lisa. 5-stars is not enough to rate her superb customer service. We are a small boutique flower store in the middle of the Pacific, but because we cannot deliver an arrangement, I contemplated jumping on a life raft to sail back to the mainland and hand deliver an arrangement to Lisa to show our appreciation for her help and support. Oh, and the app is pretty great too. Would still recommend.

paikohawaii
สหรัฐอเมริกา
14 วัน ในการใช้แอป
Zapiet ตอบแล้ว 13 ตุลาคม 2022

Aloha!

It's been a pleasure chatting with you and helping you set up our App Store Pickup + Delivery for your lovely little flower boutique. If you need anything else, please don't hesitate to contact us.

All the best,

Lisa

25 กุมภาพันธ์ 2023

We absolutely love using the Zapiet app for our store as it allows us to include pickup and delivery options for our customers! The app is very easy to use and when we've had any questions or need assistance - their support team is INCREDIBLE! Huge shoutout to Klaudia, who helped us set everything up so perfectly on our store!

Madison Cheese Boards
สหรัฐอเมริกา
14 วัน ในการใช้แอป
Zapiet ตอบแล้ว 22 มีนาคม 2023

Hi Sam & Joe,

Thanks for the glowing review

We are delighted that you love using our app and that we were able to help you with offering pickup and delivery services to your customers.

We are thrilled to have been able to assist you with the setup process, and your cheese and charcuterie boards looked absolutely stunning! We hope you enjoy continuing to use our app.

Cheers,
Klaudia