Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

รีวิว (1,609)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
13 มีนาคม 2024

Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.

MFP
สิงคโปร์
เกือบ 4 ปี ในการใช้แอป
Zapiet ตอบแล้ว 14 มีนาคม 2024

Hi,

It was a pleasure to help you sort out the correct settings for your requirements.

It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.

If you ever need anything else you know where we are!

Kind regards

Jayne

29 เมษายน 2024

Excellent app and especially excellent customer service! Thank you Jessica!

Jardins sur Pérolles
สวิตเซอร์แลนด์
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 1 พฤษภาคม 2024

Thank you for taking the time to leave a review, it's much appreciated!

It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

11 เมษายน 2024

Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.

Would definitely recommend to anyone!

King Street Meat Co
ออสเตรเลีย
8 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 13 เมษายน 2024

Thank you so much for your glowing review! Your recommendation means a lot to us!

We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.

If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!

- Klaudia

แก้ไขเมื่อ 8 เมษายน 2024

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Tinker Coffee Wholesale
สหรัฐอเมริกา
10 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 1 เมษายน 2024

Thank you very much Jeff for taking the time to leave a review!

Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

22 พฤศจิกายน 2024

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Voyageurs Sourdough
สหรัฐอเมริกา
7 มีนาคม 2024

The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more

Barnegat Oyster Collective
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 10 มีนาคม 2024

Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

1 พฤษภาคม 2024

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Antoinettes Sweets
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 5 พฤษภาคม 2024

Thank you John for the lovely review, it's very much appreciated!

I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

6 มีนาคม 2024

Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!

Jerome Florists Inc
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 8 มีนาคม 2024

Thank you Peter for taking the time to leave a review

It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

23 มกราคม 2024

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
สหรัฐอเมริกา
เกือบ 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 25 มกราคม 2024

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica

27 กุมภาพันธ์ 2024

We've been using Zapiet for our complex delivery needs and are thoroughly content. It's significantly streamlined our operations, adapting seamlessly to various requirements with remarkable flexibility and efficiency.

What sets Zapiet apart, beyond its technical prowess, is the exceptional support team. Responsive, helpful, and genuinely committed.

In a nutshell, Zapiet has not just met but exceeded our expectations, proving to be an invaluable asset for enhancing our delivery services and customer satisfaction. Highly recommended for any business looking for a reliable and adaptable delivery solution.

CarniStore
สหรัฐอาหรับเอมิเรตส์
ประมาณ 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 3 มีนาคม 2024

Hi Fikry!

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're absolutely thrilled to hear that our platform has made such a positive impact on your delivery operations.

At Zapiet, we strive to provide unparalleled support to ensure our customers' success. It's fantastic to hear that our support team has been able to meet your needs promptly and effectively.

Your recommendation means the world to us. If you ever need anything, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you again for choosing Zapiet!

Warm regards,
Kitty