Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

รีวิว (1,609)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
7 มกราคม 2021

I have used this app for 1 year now. It's the best app for this solution and I have always found the customer service to be very good and helpful

Fresh The Good Food Market
ไอร์แลนด์
เกือบ 4 ปี ในการใช้แอป
แก้ไขเมื่อ 10 กรกฎาคม 2021

I was having a little problem and I contacted the customer support. They worked with me until the problem was solved. Jayne was super efficient and very very helpful and she kept checking on me to see if the problem was really solved for good! Thank you!

Peggy Porschen Cakes Ltd
สหราชอาณาจักร
เกือบ 4 ปี ในการใช้แอป
7 กุมภาพันธ์ 2024

This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.

Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.

Seattle Caviar Co.
สหรัฐอเมริกา
เกือบ 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 11 กุมภาพันธ์ 2024

Hi Andrea,

Thank you so much for your detailed and fantastic review!

It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.

Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!

Kind regards,
Jessica

แก้ไขเมื่อ 17 กันยายน 2024

I just had another amazing customer support experience with Zapiet! Gabriel spent an hour with me troubleshooting am issue that I thought I was having with the Rates app only to learn that the real problem was due to local construction making the distance to a particular customer .5 miles longer than usual and therefore they were all of a sudden outside of our delivery area. He was so patient and kind and great at getting to the bottom of things. I am so grateful to him! I love these apps!!

Cheese Shop Santa Barbara
สหรัฐอเมริกา
เกือบ 4 ปี ในการใช้แอป
Zapiet ตอบแล้ว 16 มิถุนายน 2021

Updated reply 20 Sep 2024:

Hey Kathryn,

Deeply grateful for your kind words! It wasn’t all me — the details you shared were a huge help in figuring out the issue. I wouldn’t have known about the construction without you telling so really, it’s thanks to your partnership with me that got everything sorted!

Very happy to see that I was able to help out! If ever you need anything else from our side, just let us know anytime — we’re always here for you!

Stay awesome,

Gab
--------------------------
Hi Kathryn,

Thank you so much for the kind words!

I’m glad I could help with adding our app’s details to your Order Printer form for local delivery orders. It was a pleasure assisting you, and we’re thrilled to hear you’re happy with the solution.

If you need anything else, don’t hesitate to reach out!

- Klaudia

แก้ไขเมื่อ 12 มิถุนายน 2024

This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. i also can add special holiday hours. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.

Bakes & Pastes
สหรัฐอเมริกา
เกือบ 4 ปี ในการใช้แอป
Zapiet ตอบแล้ว 22 มีนาคม 2021

Hi Zarah,

Thank you so much for the wonderful review!

It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else.

Best wishes, Charlie

10 พฤศจิกายน 2021

This app is great. We use it across 5 different stores. Customer service is unbelievable - they're always available on chat and field questions and help to sort things out very quickly.

Montrachet
ออสเตรเลีย
เกือบ 4 ปี ในการใช้แอป
Zapiet ตอบแล้ว 19 พฤศจิกายน 2021

Hi there,

Thanks for the amazing review! We're really pleased to hear that you're enjoying our app and using it on multiple stores!

Cheers,
Klaudia

13 พฤศจิกายน 2020

The Zapiet team have been wonderful helping me create what are quite business and product specific solutions for my floral design business. Ronan has been especially amazing.. give this man a raise! I appreciate knowing they are always there to help in a timely manner and continue to follow up until the matter is resolved. I would highly recommend, would have been lost without their help.

The Flowersmith Studio
ไอร์แลนด์
เกือบ 4 ปี ในการใช้แอป
Zapiet ตอบแล้ว 24 พฤศจิกายน 2020

Hi Kelly,

Thank you so much for your kind words and also for your suggestion, I will be sure to bring this up at our annual review lol :)

As always, if there is anything I can assist you with, please do not hesitate to let me know.

Have a great day!

Kind regards,

Ronan

6 พฤษภาคม 2019

These guys are awesome, always at hand if help is ever needed (Sam your a star). If i could give more than 5* i would.

Pet Products R Us
สหราชอาณาจักร
เกือบ 4 ปี ในการใช้แอป
24 สิงหาคม 2020

Very nice app but slightly difficult to get it up and running, but fortunately support team is very helpful and very responsive. App is very customisable you can have certain products delivery only and certain products pickup only, and also customise delivery distance and rate.

TSUJIRI New Zealand
นิวซีแลนด์
เกือบ 4 ปี ในการใช้แอป
Zapiet ตอบแล้ว 25 สิงหาคม 2020

Hey Guys,

Thank you so much for leaving such a wonderful review :)

I am delighted to hear that you are happy with our apps features and that you had a great experience with our support team.

Our support team offer almost 24/7 live chat and phone support and we are always happy to help new and existing customers with any questions or concerns they may have surrounding the app.

If there is anything we can assist you with going forward please do not hesitate to let me know.

Thanks,

Ronan

29 ธันวาคม 2021

Great app and even better support! Would definitely recommend, just be sure to check other app integrations and everything will work beautifully.

Almacén Hércules QRO
เม็กซิโก
เกือบ 4 ปี ในการใช้แอป
Zapiet ตอบแล้ว 30 ธันวาคม 2021

Hi Carlos,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today.

We're here should you need anything else.

Have a great day,

Chloé