Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

รีวิว (1,293)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 91% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
28 ธันวาคม 2020

We've had some issues with the app integrating with our template but I it is the best one i've used thus far for pickup and delivery. I'd give 5 STARS to customer service (particularly Stephanie) who respond quickly and do their best to help even when issues haven't been 100% the apps fault.

Roadside Blooms
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 29 ธันวาคม 2020

Hi there,

It truly was my pleasure to assist you :)

Our team is always happy when we can make a positive impact for our merchants! Happy Holidays!

Steph

31 มกราคม 2018

Store Pickup and Delivery has been a great addition to our store. It was easily integrated into our website with no extra coding necessary. It is also very easy and straightforward to set up in your Shopify admin.
Sam has been great to work with and helped me out when I had issues. The new Rates feature is excellent and really cuts down on manually have to search through each order that selected Free Store Pickup but actually wanted their product shipped. Very easy to use.
I'm looking forward to the integration with Draft Orders as this will make phone orders 10 times easier for us. Once this is up and running, I have no reservations about this being a 5 star app.

Base Hockey
แคนาดา
3 เดือน ในการใช้แอป
17 ธันวาคม 2023

Works quite well.

Celebrations GetFish Ordering
ออสเตรเลีย
3 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 19 ธันวาคม 2023

Hi,

Thank you for taking the time to leave a review! We really appreciate it :)

Best wishes,

Bogi
Assistant Support Manager - Zapiet

21 พฤศจิกายน 2020

This is our first year using OnFleet w/ Zapiet integration for our NYC Christmas Tree Delivery service - total game changer! The teams have been very helpful customizing the platforms to work together in a way that meets our needs. Highly recommend!

Tyler's Trees
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 24 พฤศจิกายน 2020

Hey guys,

Thank you so much for leaving a positive review.

I am delighted to hear that our app was a game changer for your business.
I look forward to working with you in the future and hopefully we can provide you with a 5 star customer experience going forward.

Happy holidays!

- Ronan

7 กรกฎาคม 2022

Still learning some of the features but so far it helps sort and coordinate orders and deliveries much better than Shopify. Hopefully in the future they will add a date-style that includes the name of the associated weekday, as shown with the order itself, but not on the packing slips or csvs. Jessica was super helpful and patient in working out a lot of the kinks, which is great, because I'll probably be talking to her again as we learn how best to optimize the app.

Tori's Bakeshop
แคนาดา
2 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 7 กรกฎาคม 2022

Hi there,

It was my pleasure helping you with setting up our Store Pickup + Delivery app.

I have submitted the feature request for adding the day of the week to our Dev. Team and once the feature is released you will be notified.

In the meantime, if you do have any other questions, please do jump back on the live chat and we will be more than happy to help.

Thanks,
Jessica

30 พฤษภาคม 2021

Zapiet support team are efficient and friendly, happy to help no matter the issue. Thank you so much!

KENSAL
นิวซีแลนด์
ประมาณ 2 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 31 พฤษภาคม 2021

Hi there,

Awesome feedback about our support team, thank you! We do our best :)

Best wishes,

Bogi

แก้ไขเมื่อ 6 กรกฎาคม 2020

Had an issue and zapiet fixed it. Called me frantically to apologize. This means everything as a small business owner. If they can resolve small bugs they will have (5) stars.

ToniCooks
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
2 มิถุนายน 2022

We are currently testing the APP and we've had some hiccups but Zapiet support has been responsive and insightful.

DÔEN
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 3 มิถุนายน 2022

Hi Rudy,

Thank you for leaving a review, it is very much appreciated.

It has been my pleasure to help you over the last few days via live chat, screen sharing sessions and email.

Best wishes,
Jessica

17 กุมภาพันธ์ 2022

The team at Zapiet has been very helpful during the set up of our integration. I highly recommend this product.

Love Child
สหรัฐอเมริกา
29 วัน ในการใช้แอป
แก้ไขเมื่อ 4 กันยายน 2020

I've Altered my review from original. The app is designed to be very good. But it took a few weeks of back and forth with the support team to get it to work close to what it's like in the video. I'll go live this week, and in a few weeks I'll have a better idea how it went.

les amis du FROMAGE
แคนาดา
25 วัน ในการใช้แอป
Zapiet ตอบแล้ว 27 สิงหาคม 2020

Hey Guys,

Thank you so much for leaving a positive review!

Sorry to hear that we did not have all your required features straight out of the box.

Our support team are always happy to discuss custom solutions to give customers the best experience possible.

If you have any suggestions on features you believe would be valuable please do not hesitate to let us know, we love receiving feedback about our app and we try to prioritise the development of highly requested features.

If there is anything we can help you with going forward just let us know - we're always happy to help :)

Ronan