รีวิว (1,460)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 88% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
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  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
14 มิถุนายน 2023

Their customer service is 10/10! Had an issue setting up shipping and delivery profiles, and Jessica was more than helpful in resolving my issue and fixing a few other things.

Torch & Crown Brewing Company
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 14 มิถุนายน 2023

Hi John,

Thank you so much for your wonderful review, it is very much appreciated

It was my pleasure helping you today to set up your shipping rates for a specific product with our conditional activation feature in our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Cheers,
Jessica

27 พฤษภาคม 2021

We love the layout of Zapiet. It took a little bit of time to set up and ensure everything was working / looked right for our website, however the Zapiet support team were really helpful and quick to respond to any questions and coding that was needed. Would recommend.

The Boathouse Catering
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 31 พฤษภาคม 2021

Hi there,

Thank you for the great review! We do our best to make the app as user friendly as possible, and are always working on improvements to it based on feedback from merchants. Our support team is here to add that extra bit of magic where needed : )

Best wishes,
Bogi

20 ธันวาคม 2021

This app is awesome. It met all of my needs for setting delivery area, price minimum, and set specific delivery needs.
However, their customer service is hands down the best I have experienced. I have not been let down once from any of the Zapeit team but am consistently and pleasantly surprised each time that I chat with them as they help improve my shop with their recommendations as I go. Thanks, Zapiet team, you guys rock!

The Butcher Guys
แคนาดา
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 21 ธันวาคม 2021

Hi there,

Our team is extremely happy to hear that the app meets your delivery needs!
And we're thrilled that you've had great experiences with our team. We love helping out our merchants in any way possible

Thanks for the awesome review,

Klaudia

แก้ไขเมื่อ 21 ตุลาคม 2021

UPDATE 21st October 2021 - I'm so impressed with the support available on this app. Lisa has just spent hours patiently walking me through my shipping rates and dealing with my lack of knowledge! All my issues have been solved and I couldn't recommend Zapiet more. Thank you! This app does everything I need it to do, it's brilliant, especially the delivery date picking option! I also can't rate the customer service highly enough. Just spoke with Chloé and she's resolved all my issues quickly and easily, and updated my app to the latest version so now its working perfectly!

Stacey's Larder
สหราชอาณาจักร
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 1 กันยายน 2021

Hi there,

Thanks so much for your kind words. It was my pleasure helping you to make sure our app does all it can to help your business thrive.

Should you need anything else, please don't hesitate to contact us.

Have a wonderful day,

Chloé

9 เมษายน 2021

This app solved my online orders issues - click and collect with preparation time, home delivery with preparation time and multiple area zones based off postcodes, and shipping options for selected products. The team at Zapiet were super helpful in giving me advice and assistance in getting it to function as I wanted on my theme. Really thankful I came across this app and I would recommend it if you have similar requirements and need some help along the way.

Low n Slow Meat Co. Online Store
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 9 เมษายน 2021

Hi there,

It sounds like you're making great use of our app features - thanks for taking the time to give us this feedback! Glad to hear our support team was able to help you get up & running too.

Best wishes,

Bogi

8 มีนาคม 2021

We use this app to schedule pick-ups at our mobile grocery store, which has several stops throughout the week. It allows for plenty of personalization (language, appearance) and has plenty of flexibility in setting lead times, restricting future orders etc. The best part is the quick customer service. I've reached out several times and have always received a prompt and thorough response. Jessica, Marija, and other Zapiet staff really do a great job.

Veggie Van
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 9 มีนาคม 2021

Thank you very much for your lovely review!

So glad that we were able to help.

If there is anything we can assist you with going forward, please do not hesitate to get in touch.

Best wishes,

Jessica & Marija

22 กันยายน 2022

Uso esta aplicación para agendar pedido de los clientes y es muy fácil de implementar, y cuentan con muy buen chat de soporte ante cualquier problema.

Maria Manjar
ชิลี
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 23 กันยายน 2022

Hola Maria,

Muchas gracias por sus amables palabras y su revisión de nuestra Store Pickup + Delivery aplicación

Si tiene alguna otra pregunta, no dude en enviarnos un mensaje.

Gracias,
Jessica

10 สิงหาคม 2022

Love the app, simple and easy to use. Especially when you have excellent customer support from the chat. SANDY walked me through various changes and even sent me a hand drawn diagram showing me how and why edits needed to be made. Thank you Sandy!

Eat Fit Go
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
แก้ไขเมื่อ 24 มิถุนายน 2020

The Team at Zapiet have jumped on board and helped me out with issues on our website again & again. they are extremely knowledgeable and helpful when they are assisting you with your issues. The app itself is extremely good, easy to use.
I do recommend the app.

The French Kitchen Castle Hill
ออสเตรเลีย
มากกว่า 2 ปี ในการใช้แอป
Zapiet ตอบแล้ว 15 มิถุนายน 2020

Hi Julie,

Thanks so much for your feedback! Roughly six months ago we adjusted our pricing to better reflect the value our app now provides. As you are on a legacy plan we have been able to include the additional features free of charge. Should you wish to reduce your app costs even further, please be sure to take a look at our annual plans which offer an additional 20% discount compared to paying monthly.

If there is anything else I can help with please let me know :)

Kindest,

Andy Cargill
Founder of Zapiet

1 กรกฎาคม 2020

Zapiet’s Store Pickup + Delivery app has allowed us to offer a much wider array of products and services to our customers. Having the app running on our website when the pandemic hit saved our business. With only a couple quick configuration changes, we were able to seamlessly transition to curbside pickup & expanded local delivery - successfully moving the bulk of our business from our retail storefront to the website, overnight. Zapiet’s tutorials & help center are great for setup and troubleshooting, but in addition to these comprehensive resources is an excellent support team. They are quick to respond, incredibly knowledgeable, and happy to help. I’ve had the pleasure of receiving assistance from Sebastian on their support team on multiple occasions. He stands as an example of the best in customer service out there. He has not failed in solving each of my issues quickly and completely, even going above and beyond to assist with customizations for our particular business’ needs. While I think the app is an essential expansion of Shopify’s offerings for any business, my support experience alone would have me recommending the app. This is a development team keenly focused on their users’ satisfaction and success.

Furly's Pet Supply
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป