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Jayne was thoroughly awesome, She helped me understand what was happening, and what had to be done. She got it done by the Zapiet Team Right away, there and then. We are now back in operation after a Shopify update knocked us out of action.
Can't recommend them enough, a great app and killer support.
Hi Robert
Thank you for your kind review.
It was a pleasure to help you complete the update from our side.
You know where we are if you need us in the future our team at Zapiet - Pickup & Delivery is happy to help.
Jayne
Maybe the best app to offer pick up and local delivery to your customers. The support team is effective and always willing to help you . This app works with modal/ajax cart if you work your code a bit, see example on my store : oops-livraison.fr
Support is helpful and speedy with great customer service. This is a great app if you need pre-ordering function.
Just a note that has nothing to do with the service and app: I do wish the price was a bit lower as I am a small business.
Hi Eun,
It was my pleasure helping you yesterday with our pick up and delivery app.
If you have any other questions or need any further assistance, please do let us know.
Thanks,
Jessica
Zapiet has provided top notch customer service since signing up. Klaudia was quick to respond and helped adjust the settings needed to have my sale go through.
Hi Meredith,
Thank you so much for your kind words!
It's our pleasure, we are always happy to help.
Stephane + Sandy :D
Support for this App is absolutely outstanding. Thank you very much Andrew.
Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!
I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !!
She tidied up our website and made it much more user friendly in half and hour !
I honestly can't recommend the live chat function enough !!!
Hi there,
Thank you sincerely for your kind words and for dedicating the time to share your positive feedback. I'm delighted to have assisted you during our live chat session in configuring your product availability within the Zapiet - Pickup + Delivery app and organizing things for a smoother experience
If there's anything else you need assistance with or if you have additional questions, please feel free to reach out.
Cheers,
Jessica
We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!
Great app and outstanding support ! Zapiet allowed me to fit the very specific delivery / shipping / pick-up recquirements of my client and the support team is very responsive and efficient. Absolutely recommend !
Hi there,
Thanks for your awesome feedback! Glad to hear our app is working out for you :)
Best wishes,
Bogi
Super Helpdesk : reactive and efficient! We had an important modification to do and the answer + solution came the same day! Thank you Stephane!!
Hey guys,
Thank you so much for leaving a positive review!
We work really hard on making sure our responses are fast friendly and efficient so I am delighted to hear that this is the experience that you had.
If there is anything we can help you with going forward please do not hesitate to get in touch.
Have a great day.
Kind regards,
Ronan