Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

รีวิว (1,606)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
22 สิงหาคม 2022

VERY HELPFUL!! ANSWERED ALL MY QUESTIONS AND CONCERNS QUICKLY! GREAT COMMUNICATION SKILLS AND VERY POLITE!

Voltloop
แคนาดา
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 1 กันยายน 2022

Hi Darko,

Thank you so much for your kind words and lovely review of our Store Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

แก้ไขเมื่อ 30 มีนาคม 2023

I just received help from Jessica on the live chat.. She was amazing, professional, fast, service minded, patient .

I almost didn't start the chat, because usually the "help" you get is just automated generic answers that serve as fuel for the frustration..

Couldn't be more happy with the experience. Top of the shelf customer service

Jason's
เดนมาร์ก
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 30 มีนาคม 2023

Hi Jason,

Thank you so much for your very kind words and amazing review!

It was my pleasure helping you this evening with the preparation times & cut-off time for your pickup orders.

If you have any other questions or assistance, please do not hesitate to get in touch.

All the best,
Jessica

แก้ไขเมื่อ 2 ธันวาคม 2022

This app is very comprehensive and impressive - and the tech support and customer service is world class. It's well worth the investment, and I'm super impressed with the detail that they've considered across the whole user experience. Very happy!

Big Bear Bakery
สหราชอาณาจักร
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 8 มิถุนายน 2022

Hi there,

It was my pleasure helping you set up our Store Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Best wishes,
Jessica

23 กันยายน 2022

Simple and elegant solution for all your pickup, shipping, and local delivery needs. Fits my bakery's use case very well because of how adaptable Zapiet's application is. The customer service experience is also absolutely top notch -- I was able to quickly schedule a time to talk with an advisor (Stephane) who was able to fully answer all my questions regarding set up as well as send more resources related to how Zapiet might integrate with Shopify and other applications that I may need. Thanks so much!!

Indu Bakery
สหรัฐอเมริกา
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 29 กันยายน 2022

Hi Soni,

Thank you so much for the awesome review! It's always nice to hear such positive feedback from our merchants using Store Pickup + Delivery.

We're always there and always happy to help!

Steph

27 กรกฎาคม 2023

This is a great app. As a small business owner, the amount of apps needed to run your store to compete with the big businesses is beyond overwhelming and time consuming. So when you come across incredible customer service of an app that goes above and beyond like Diego from Zapiet did - it is life changing. I cannot thank him enough for all the help, amount of time he spent helping me and quick response to my emails for all the issues I was having setting this up. Thank you Diego - you are the best - Zapiet is beyond lucky to have you on board :)

LEAFF.green | A Division of MB Designs Inc.
แคนาดา
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 30 กรกฎาคม 2023

Hello Marla,

Thank you so much for your wonderful review!

It brings us great joy to know that you're enjoying the app and experiencing its positive impact on your business.

Your kind words mean a lot to us, and we're always here to assist you whenever you need support. 😊

Best wishes,
Diego

17 มกราคม 2023

Great app with even better service! Did all of the functionality I could imagine. It is a little pricey but the extra orders I will get from it will more than pay for the cost.

Aaron's Bagels
สหรัฐอเมริกา
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 18 มกราคม 2023

Hi Aaron,

It was my pleasure helping you with the distance validation feature of our Zapiet - Pickup + Delivery app

If you have any other questions, please do not hesitate to jump back on the live chat!

Thanks,
Jessica

แก้ไขเมื่อ 12 มกราคม 2023

I had a good experience with the live chat feature. Sandy was extremely helpful with helping me integrate Zapiet - Pickup + Delivery with their sister app Zapiet - Rates by Zip Code.

Park Deli
สหรัฐอเมริกา
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 23 พฤศจิกายน 2022

Hi Michael,

It was my pleasure helping you today with the local delivery settings of our Store Pickup + Delivery app.

Any other questions, please do let us know.

Thanks for the great review!

Jessica

7 ธันวาคม 2022

Great support every time. This time I needed help adding a second delivery zone. They set it up for me and then told me how to do it. Really helps me keep my business going.

The Chama Valley Meat Co
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 12 ธันวาคม 2022

Hi Robert,

It was my pleasure helping you set up a second delivery zone yesterday within our Store Pickup + Delivery app.

If you have any questions or need any further assistance, please do let us know.

Thanks,
Jessica

แก้ไขเมื่อ 15 มีนาคม 2023

Overall I think it's a great app and support team are fantastic and responsive.

I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.

Continental Food Store
สหราชอาณาจักร
5 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 17 มีนาคม 2023

Hi Mustafa,

Thank you so much for taking the time to leave a wonderful review.

I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday.

If there is anything we can assist you with going forward, please do not hesitate to contact us.

Kind regards,

Ronan

8 กุมภาพันธ์ 2023

Everything we could ask for! We're a florist and needed a calender for pick up and delivery and this app does EVERYTHING it says it does! After installing the app, Veno was super helpful in setting it up properly and assisting with all my (sometimes very vague) questions. He was patient and incredibly useful. This app is well worth every cent and integrates perfectly!

A Beautiful Occasion
ออสเตรเลีย
5 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 10 กุมภาพันธ์ 2023

Thank you for the kind words and a wonderful review.

It was a pleasure working with you on your lovely store.

As always, we're here if you ever need help with our store pickup and delivery app.

- Veno