Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

รีวิว (1,640)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
1 ธันวาคม 2020

WE use this app, as we have some pretty unique pickup/delivery requirements and it fit the bill. has had a few issues over the past year, however their support has been FANTASTIC - Kudos to all of you, especially Sandy Jolin, who has gone above and beyond to fix issues, and identify settings that should be reviewed to help improve our overall experience! Great job Zapiet!

Sysco@laMaison (Sysco Grand Montreal)
แคนาดา
ประมาณ 1 ปี ในการใช้แอป
28 เมษายน 2021

There are limitations to the app such as not being able to isolate a collection for specific delivery dates only. There's workarounds but they are pretty buggy. BUT, there is a lot of good about this app. Plus, the support team is super helpful and very accessible. The awesome support bumped my rating!

Blooms + Flora
แคนาดา
12 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 29 เมษายน 2021

Hey there,

Thank you for your review and honest feedback regarding the app!

We love that you shared your opinions with us as we are constantly working on improving the app's existing functionality as well as adding new features.

We have progressed by leaps and bounds in the past year since the pandemic hit so we're proud that you had a great experience with our support team : )

And please be assured your feedback is duly noted and we will look at how we can improve the product-specific delivery availability for future!

Best wishes,

Bogi

4 พฤษภาคม 2020

We found this app to fit the specific needs we had for our store to do local delivery and make pickups available. We breakdown delivery charges by zip code and used Zapiet's Delivery rates by zip code app to make that work. We had an issue because of a misconfiguration (missed a setting) and local delivery wasn't working, but Bogi helped out and went back and forth with us to resolve the issue and answer other questions we had. There was a slight delay, this was at the start of all the covid lockdowns and I kind of expected as such. We did have one feature that seemed to work in the last version, that was changed in the most recent version, but the app is very well made and thoughtfully put together. Thanks guys.

Ox Verte
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
28 ตุลาคม 2021

It works, but there are some things that I wish were different! But overall, it is the only thing I've found to actually help with only allowing some products to ship (perishables, bulk products, etc!) The team is pretty fast at responding, and they know what they're doing, although again this is limited because it doesn't really seem like shopify and zapiet work super well together!) :)

The Soap Dispensary and Kitchen Staples
แคนาดา
8 เดือน ในการใช้แอป
25 กันยายน 2020

We used Zapiet in order to provide our customers with the possibility to select their preferred time slots and dates. Whilst we had a few teething problems regarding how the app integrated with the different elements of the website, these were resolved. Our main point of contact was Ronan who is always extremely helpful, lovely and also goes above and beyond his remit to support us at all times!

My Farm Shop Home Delivery
สหราชอาณาจักร
7 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 29 กันยายน 2020

Hi Patricia,

Thank you so much for leaving a wonderful review.

It was a pleasure working with you and while we did have some teething problems getting everything configured to your specific requirements I am confident you will have an amazing experience with our app going forward and I am always here to help should you have any questions or concerns.

I look forward to providing you with a 5 star customer experience in the future.

Have a great day :)

- Ronan

23 ตุลาคม 2021

A great app, for Pickup and Delivery. Awesome customer care, is always very responsive and helping in solving the problems. Cheers!

Eickenhofer Spargelreich GmbH
เยอรมนี
7 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 25 ตุลาคม 2021

Hi there,

Great to hear you had a good experience with our support team! Thanks for using Store Pickup + Delivery :)

Best wishes,

Bogi

31 กรกฎาคม 2020

The App has helped us launch Curbside & Delivery services on the fly during the pandemic. We started using the app in April 2020. We've run into lots of issues with it, particularly for customers at checkout, and it has taken a lot of work to repair. Since Zapiet doubled their support staff in May, they have been very responsive to our issues and have helped us resolve nearly all issues. Staff are always friendly and eager to help via email. We are hopeful things are close to running much more smoothly to make these services more manageable for us. Thanks Zapiet team.

Markham & Fitz Chocolate
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
แก้ไขเมื่อ 15 ธันวาคม 2018

i had an issue with their date selector design because was confusing, an unnecessary problem that could be avoided. anyway in the end staff was helpful and they sorted it, app is good and unique in its kind for shopify, a bit more effort from customer service would make things great. overall im satisfied with the app

greedy's dish
สหราชอาณาจักร
7 เดือน ในการใช้แอป
30 พฤศจิกายน 2021

Took a while to get it up and running but Jessica is the bomb. She made it happen for us.. You can customize it pretty slick. And for that reason, we love it.

Laurel's On Whyte
แคนาดา
6 เดือน ในการใช้แอป
Zapiet ตอบแล้ว 1 ธันวาคม 2021

Hi there,

It was my pleasure chatting with you and helping you set up your store.

Thank you for your kind words and review.

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,

Jessica

แก้ไขเมื่อ 3 สิงหาคม 2020

Great features of this app, easy to use and set up, a good add-on to boost my business for pick up and delivery. The back end design is easy for me to organise the orders.

Great and quick customer support.

JOY JAUNE
ออสเตรเลีย
5 เดือน ในการใช้แอป