Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

รีวิว (1,606)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
20 ธันวาคม 2021

Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.

Cultivatr - Farm to Table
แคนาดา
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 21 ธันวาคม 2021

Hi there,

Thanks for your review! It's so good to hear our app is working out for you & your customers!

Best wishes,
Bogi

แก้ไขเมื่อ 26 กรกฎาคม 2023

Recent update to the app broke our checkout experience!! I wrote into Zapiet asking for help because customers were entering their delivery addresses and Zapiet was throwing errors for them maybe 10% of the time. The Zapiet team updated the app to the most recent version, and then 100% of delivery orders started erroring out. My business depends on this app because online sales is our main channel, but it's constantly breaking and it's sooo frustrating.

Butter&
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
แก้ไขเมื่อ 30 มีนาคม 2021

For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.

Hardie's Direct Austin, TX
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 30 มีนาคม 2021

Hi there,

Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs.

We're here should you need anything else!

Have a lovely day,

Marija

แก้ไขเมื่อ 1 ธันวาคม 2020

Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!

Bardentyres Com
แอฟริกาใต้
มากกว่า 3 ปี ในการใช้แอป
30 พฤศจิกายน 2021

Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated

Artist Collective
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 1 ธันวาคม 2021

Hi there,

Thank you very much for your kind words and review! We're always happy to help.

Steph

20 มกราคม 2021

This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!

ASRC Meals
ออสเตรเลีย
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 21 มกราคม 2021

Hey there,

Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)

Best wishes,

Bogi

7 เมษายน 2022

Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!

Ramp Champ
ออสเตรเลีย
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 8 เมษายน 2022

Hi there,

We appreciate your kind words and input. 🌟

Please reach out to us at anytime if you need anything.

All my best to you,

Herman

5 กรกฎาคม 2022

I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.

Balloon Place
แคนาดา
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 5 กรกฎาคม 2022

Hi Tammy,

Thank you so much for your amazing words and review.

It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

Please do let us know if you have any other questions or need any further assistance.

Best wishes,
Jessica

9 มกราคม 2021

Zapiet performs all of the pickup & delivery tasks that i need in my store. I thought they were so complex and setup would be a nightmare but the very best thing about this app is its customer service. I definitely recommend doing the initial setup appointment, because it really helps with the learning curve. My "merchant success specialist" Charlie was amazing and not only did we have a nice time on the phone but she walked me through setting up every aspect of my app that i needed done, which not only was super helpful, to see her do it, but it also left me totally capable of now working the app on my own.

Little River Cooperative
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 11 มกราคม 2021

Thank you so much for your lovely review!

It was a pleasure to meet you and setup your store with you - I'm so glad you have the confidence to run it yourself now.

Wishing you all the best with the business and we are always here should you need anything else.

Charlie

แก้ไขเมื่อ 7 สิงหาคม 2023

Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!

Cuppin's
สวิตเซอร์แลนด์
มากกว่า 3 ปี ในการใช้แอป
Zapiet ตอบแล้ว 28 เมษายน 2020

Hey Cuppin's,

Thanks so much for your feedback. I really appreciate your honesty.

We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses.

I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :)

Kindest regards,

Andy Cargill
Founder of Zapiet