Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Değerlendirmeler (1.622)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %89 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 1 yıldıza sahip
25 Ekim 2023

I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!

Outdoor Rooms by Design
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 30 Ekim 2023

Hi Crystal,

Thanks a lot for writing a review

It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing!

-Steph

26 Eylül 2022

Customer Service was quick to help me out when I couldn't figure out how to set up the app completely.

Nowhere Bakery
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 29 Eylül 2022

Hi Saphira,

You're very welcome and thank you for your kind review.

If you need any further help with our Store Pickup + Delivery app, please do let us know.

Thanks,
Jessica

3 Mart 2023

I want to thank Klaudia for the great support. Our ecommerce store is finally working perfectly. Recommended!

Carbone • Wholesale Floral Distributors
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 6 Mart 2023

Hi there,

Thank you for the 5 star review! I'm glad to hear that your eCommerce store is now working perfectly!

It was great chatting with you as I got to understand more about your store pickup and delivery requirements.

Cheers,
Klaudia

19 Şubat 2021

We have been through a ton of apps to help our local online business. I wish we would have started with Zapiet from the beginning. But, we went the cheap route first, and it cost me so much more in the end. Because Shopify doesn't have an easy way to change email templates based on the order, I was manually editing the email templates (which I have not experienced with). Ultimately, it just made my company look unprofessional. With Zapiet, we are able to deliver much better customer service and manage our orders easily. They really considered the importance of customer flow. Zapiet allows the least resistance of all the pickup + delivery apps. And their customer support is fantastic not only providing solutions but giving proactive advice to our use case. So glad we found you. Thanks!

LUHV STORE
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 22 Şubat 2021

Hi there,

So happy to hear that you're enjoying using our app! It makes our day to get feedback like this so we appreciate you taking a minute to leave your review :-)

Best wishes,

Bogi

2 Nisan 2021

I FULLY UNDERSTAND THE APP, THE HELP SUPPORT WAS AMAZING. SF WAS SO HELPFUL. ONCE I UNDERSTAND WHAT THE APP AND HOW IT WORKS FOR MY STORE, THANKS ZAPIET

BC Live Spot Prawns & Seafood
Kanada
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 6 Nisan 2021

Hey there,

Thank you for the kind review!

I'm glad we were able to help get started with our app and if you need any extra help along the way, we'll be there for you as well :)

Stephane

29 Eylül 2018

The Zapiet pickup + delivery app is absolutely critical to our prepared meal service business. I have also been blown away by their customer service and willingness to go above and beyond to help us be successful. Would highly recommend Sam, Andy and the team as a great partner.

WholeMade Kitchen
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
26 Mayıs 2022

Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.

Miss Amelie Gourmet
Avustralya
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 26 Mayıs 2022

Hi there,

Thank you for the amazing review! We're always happy to have things work out for our merchants.

Should you need anything else, please feel free to jump back on chat.

Cheers,
Klaudia

24 Nisan 2020

Great customer support! Also during this difficult period, Ronan has been super fast in answering and suggesting possible solutions outside of Zapiet environment

BLOM MARKET
İspanya
Uygulamayı kullanma süresi:1 yıldan fazla
5 Eylül 2024 tarihinde düzenlendi

Great Customer Service!!!

Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.

They really went the extra mile to find a solution to my challenge.

Les Gastronomes
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 13 Ocak 2023

Reply updated 10 Sep 2024:

Hi,

Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!

-Kitty and Jeanette

--------------------------------------

Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.

If you have any other questions, please don't hesitate to reach out!

All the best,
Steph

17 Kasım 2023

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Zapiet yanıt 20 Kasım 2023

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica