Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,609)

整体评分
4.8
每个评分等级的数量
  • 89% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
编辑时间:2020年5月13日

Best support ever! This app really helped us with our 40 pick up points. Needs for every eshop are different. This amazing team heard our feedback and helped us on every change that we needed. For us a great support team is worth more than an app. Here we have both. And even under the current circumstances everyone in this team was here for us, fixing every problem. Thank you guys!

gourmetestore.com
塞浦路斯
3个月 人在使用应用
2020年5月5日

The app works well when it works but support is unavailable. I opened a support ticket and it got closed with no resolution, no follow up and no notification. I discovered they closed my ticket themselves without telling me. I have sent countless emails and left phone messages and have had no resolution to my store pick up issue after 8 days. We lost a whole bunch of Mother’s Day business. I understand they are super busy during this time but I wish there was someone who could help me. I really want to use this product but they don’t make it easy!

McKiernan
加拿大
3个月 人在使用应用
2018年10月1日

I use this app to allow for food delivery. It didn't work perfectly as we wanted when we installed the app but every time we have asked for help the Zapiet team was quickly able to help us. It's working as we want now and the team knows what they are doing!

Sunfish Cellars Wine & Spirits
美国
3个月 人在使用应用
2016年9月23日

Installed the app today with very minimal fuss - experienced a minor css issue due to our theme but Sam from the zapiet support team fixed it up for us in no time.
The app itself looks fantastic, blends in with the theme perfectly and is so easy to use - and I can't speak highly enough of the after support (thanks again Sam!)

5 stars, highly recommend.

Westbrothers
澳大利亚
3个月 人在使用应用
2022年7月10日

I use this app to help a lot of local pick-ups and delivery businesses. I really
like how it does y, it would be nice if it did z better

lalarr PICK
马来西亚
3个月 人在使用应用
Zapiet已回复 2022年7月12日

Hi,
Thank you for leaving us a review! I'm glad you are liking the app so far. If you have any suggestions on what you think we can do better, we would love to hear them! Please get in touch with us on support@zapiet.com.
Best wishes,
Bogi

2024年2月29日

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Bronx Wholesale Center Group- Restaurant & Supermarket Equipment
美国
大约2个月 人在使用应用
Zapiet已回复 2024年3月6日

Hi Wazim,

Thank you for the awesome review!

I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one

Rest assured that if anything comes up, we'll be there for you

Steph

编辑时间:2020年4月13日

Amazing support team and the app functions beautifully - most likely need the carrier API service but well worth it. Thank you

Nosh Pantry
澳大利亚
3个月 人在使用应用
2020年5月30日

The app has all the necessary functions it should have for store pickup & delivery service. However, the app has quite a bit of glitch depending on a customer's browser & the customer service team is very slow to fix the issue.

Dokkaebier
美国
3个月 人在使用应用
2023年4月15日

So far, so good! We're a florist and gift store, with a need for date and time selection for fresh flowers, yet at the same time we sell non floral goods country wide. Shopify can't support this, and with the help of the awesome Jelizaveta, she was able to quickly sort out the issues I was having (of my own making), and recommend some other things to sort out to make the customer experience seamless and have the store work perfectly. It finally feels like the store is properly working and nearly ready to launch. Thanks so much Jelizaveta!

Maison Canterbury
澳大利亚
3个月 人在使用应用
Zapiet已回复 2023年4月17日

Hi Hannah,

Thank you for your kind review!

It was my pleasure helping you to finalise your Zapiet - Pickup + Delivery setup to prepare your store for launch!  

If there's anything else we can help you with, please let us know! 

All the best, 

Jelizaveta

2023年2月21日

The Zapiet app customer service and technical assistance is wonderful! Easy to use. Jessica helped me connect to Roadie and looking forward to a smooth experiece thanks for the service!

The Original PeachSkinSheets®
美国
3个月 人在使用应用
Zapiet已回复 2023年2月22日

Hi Amy,

It was my pleasure helping you today with our Zapiet - Pickup + Delivery app and getting everything set up with your rates, locations, Roadie integration, etc.

If you have any other questions or need any further assistance, please do jump back on the live chat.

Also thank you for been our 1,000th 5* review on the Shopify App Store :D

Cheers,
Jessica