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I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.
Hi there!
Thanks so much for the amazing review! I really enjoyed helping you set up your store and making sure everything works according to your needs.
Let us know if there ...
Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.
Hi Steven,
It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued!
Be sure you are always welcome ...
Fast & easy to access customer service. Pleased with my onboarding and early stage use of Zapiet. Highly reccomend.
Hey there,
Thanks for letting us know about your experience with the app & our support team so far I'll make sure to pass on your comments to Charlie!
Best wishes,
Bogi
Jessica is incredible and went above and beyond with her service. Honestly it was the best customer service experience ive ever had! Attentive, thoughtful and incredibly helpful. She's amazing!
Thank you so much for you very kind words and amazing review Aron.
It was my absolute pleasure helping you with our buy online pickup in-store app.
If you have any other ...
After a few snafus with their contact form and calendar, I was able to get in touch with this company and they were very helpful. Sebastian walked me through setting up everything my company needed and was very patient. Thank you Sebastian!
Hi there,
Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this.
We have investigated the reason why we missed your free setup ...
We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to ...
Brand new Customer here, Zapiet has been extremely helpful in helping me customize this specific app to fit my website's needs. They have the best customer support anyone could ever as for in Marija and Sandy with the fastest responses and immediate solutions. Wish I could give more than a 5-star rating.
Hey there,
Wow, more than 5 stars—thanks so much! We really appreciate your kind words.
I'm so glad we were able to help you set up the store according to your needs.
Let us ...
Had a few issues setting up, but the chat support was good but I needed a phone call as this app is so important to it's success.... and wow the phone call I had with Steph was incredible, he sorted every issue I had and even set up external issues I had like Google Maps. So happy now, I can honestly say that if the owners of Zapiet read this - Steph is an absolute credit to your company. It's ...
Thank you very much for the incredibly kind review!
I am truly happy that I was able to help you and rest assured my team is equally as worthy of this review as I am, if not ...
We own a company that sells gifts and before getting Zapiet our clients were confused in our checkout. They would never give us the recipient phone number and sometimes they would choose the gift to be shipped via our Canada Post Flat rate box for more money than it would have cost if they selected delivery which is faster and cheaper. We set up Zapiet pickup and delivery as well as Zapiet rates ...
Hi there,
Thank you very much for your kind and detailed review! It was my pleasure assisting you with your Zapiet - Pickup + Delivery rates setup!
If there is anything ...
Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.