Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,282)

整体评分
4.9
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年3月15日

jellyhearts2023
新加坡
1天 人在使用应用
Zapiet已回复 2024年3月20日

Hi there!

We're truly grateful for your 5-star rating of our Zapiet - Pickup + Delivery app! Your support means the world to us. Thank you for your time and feedback!

Warm regards

Betty

2024年1月30日

LéSiL
香港特别行政区
大约22小时 人在使用应用
Zapiet已回复 2024年2月1日

Hi,

Thank you for your five star review of our app! We're really glad to know that you're enjoying using it!

Best wishes,

Bogi

2025年7月24日

No other app can do what we needed in our particular situation. Top notch support from Angelo as well.

Quantum Farm
加拿大
22天 人在使用应用
2025年7月16日

They are helping me a lot during the integration, so far is the best app for my needs! Its has a lot of features comparing to other apps. 5/5 so far

MS Regalos
秘鲁
大约15小时 人在使用应用
2025年7月11日

Thank you Ana

My Store
美国
2025年7月10日

Superb CS

一個月亮 Under The Same Moon
英国
2025年7月9日

Jessica was 100% dedicated and solved the issue very quickly. Very available and nice. Top customer service!

Boucherie en ligne SARL René Emsalem
法国
9天 人在使用应用
2025年6月24日

Great customer support so far from Ana and Leo.

Elephants Delicatessen
美国
大约24小时 人在使用应用
2025年6月24日

Super efficient and helpful, Maria saved me a lot of time after struggling to resolve my issue, thank you so much and really appreciated

Goutty
法国
22天 人在使用应用
2025年6月22日

Zapiet is a very good to do business with i will recommend it to other businesses to advance thank Zapiet for your dedication and hard work from Elias

My Store
南非
大约18小时 人在使用应用
2025年6月10日

SHOP Avril
摩洛哥
7分钟 人在使用应用
2025年6月6日

Personal Chef Club
爱尔兰
20天 人在使用应用
2025年5月28日

Meso Moderno
美国
1天 人在使用应用
Zapiet已回复 2025年6月2日

Thank you for the 5-star review. We're happy to know you're happy with the experience. If there's anything you ever need, we're here to help.

-Jeanette

2025年5月22日

Excellent support by betty.

Natures Miracle
印度
大约5小时 人在使用应用
2025年4月3日

Bulliz
法国
1年多 人在使用应用
Zapiet已回复 2025年4月4日

Merci beaucoup d'avoir laissé un avis sur notre application Zapiet - Retrait et Livraison Wael :

N'hésitez pas à nous contacter si vous avez des questions ou besoin d'aide.

Cordialement,

Jessica

2025年2月19日

Competent, helpful and went way above and beyond! He also understood that I had to be in and out of the conversation for various reasons.

Incredible customer service

Host
加拿大
5个月 人在使用应用
Zapiet已回复 2025年2月23日

Hi Kim!

I'm happy we were able to get your rates sorted on your store! I really appreciate your kind review. It was a pleasure to help, and short of babysitting, I'm always here to assist with anything else you might need! (:

Have a great day!
Angelo

2025年1月18日

Kristine was so lovely, and so prompt. Her help solved the issue in only a matter of time. thank you so much

Tori’s Treats
澳大利亚
大约1个月 人在使用应用
Zapiet已回复 2025年1月21日

Hi Tori,

It was so lovely to speak to you too, and I am so happy we were able to get everything working in your store! Thank you so much for your wonderful review - it made my day. (:

I hope you have a wonderful day!
Kristine

2024年12月10日

Great help from Leo. That's why I choose Zapiet? Well if you tried the other "5star" apps, the customer service sucked, the interface and initial set up was appalling, like a kid was programming it. But when you install Zapiet, you pay for that service, set up and ease of having a great app in your store. The developers behind this app definitely know how to do it better than the rest. cheers!

The Halal Food Company
马来西亚
大约1小时 人在使用应用
Zapiet已回复 2024年12月15日

Thank you for your amazing review!

I'm so glad I could provide the great support you deserve. It’s wonderful to hear that Zapiet stands out for its service, setup, and user-friendly experience.

Our team works hard to make sure you have the best pickup and delivery tools for your store, and your kind words mean the world to us.

Cheers to your success! 🚀✨

-Leo

2024年12月9日

Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.

Customer support was able to research both and help me navigate the process for both.

I look forward to using these 2 together in the future

Piedmont Scout Tree Lot
美国
7个月 人在使用应用
Zapiet已回复 2024年12月11日

Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.

Best wishes,

Bogi
Zapiet

2024年11月26日

Support is superb. Application solves my local delivery setup.

Chili
美国
4个月 人在使用应用
Zapiet已回复 2024年12月4日

Hi!

Thanks for leaving a review. We're glad to help you set up your delivery.

We are always doing our best to help the business grow, we appreciate your support

and we will continue delivering our best effort to keep your store running!

Happy Holidays!

Manuel (:

编辑时间:2024年11月20日

Best apps for the schedule calendar and deliveries. It has many options and not many limitations. The support staff is also super friendly and responds quick.

Manuel really helped me with all my problems. :)

Sapin Chez Michel
加拿大
12个月 人在使用应用
Zapiet已回复 2024年10月7日

Hi Giancarlo,

Our team has been glad to see your review—it is a much appreciated sign of your support. Remember you're always welcome to contact us for any assistance you may need with the apps. We're here to help you!

Warmest regards,
Pavlo

编辑时间:2024年11月20日

Manuel was amazing. He did not give up until he had solved the problem. He was truly fantastic.

Cartems Donuts
加拿大
4年多 人在使用应用
Zapiet已回复 2024年5月5日

Hi there and a big thank you for taking the time to leave such a wonderful review!

Best wishes,

Bogi
Zapiet team

2024年11月17日

The app is so easy to use. Better yet, I had an issue, and that is mainly because my offerings are unique; I reached out for support, and Leo was phenomenal with his support. He was very thorough, understanding, and patient and could fix all of my issues fairly fast.

Micro Acres OWB
美国
大约24小时 人在使用应用
Zapiet已回复 2024年11月20日

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out your settings, I know it was kind of specific and a bit tricky, but we were able to resolve it!!!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

2024年11月5日

Jessica has been great. Helped me through all my complex issues. Highly recommend.

Brian Head Delivery
美国
大约1个月 人在使用应用
Zapiet已回复 2024年11月7日

Thank you Brian!

It was a pleasure chatting with you and sorting your complex issues and getting our Zapiet - Pickup + Delivery up and working on your site.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Warm regards,
Jessica

2024年10月23日

Porter River Christmas Trees | Calgary & Central Alberta Christmas Tree Delivery
加拿大
4年多 人在使用应用
Zapiet已回复 2024年10月24日

Thank you for taking the time to review our Zapiet - Pickup + Delivery app Angela, it's much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年10月10日

App does what it should. The support is exceptionally good, very helpful and solution-oriented.

Lindner Entwicklung
德国
1年多 人在使用应用
Zapiet已回复 2024年10月14日

Thank you for your kind review!

We're glad to hear Zapiet - Pickup + Delivery is working well for you and that our support team has been helpful. We're always here to assist and appreciate your feedback!

- Sandy

2024年9月26日

Excelente atención al cliente, te logran resolver lo que necesites.

El Paso
美国
大约6小时 人在使用应用
Zapiet已回复 2024年9月30日

Hola!

Gracias por tus palabras!! Fue un placer ayudarte con la configuración de las tarifas Por favor escríbenos si necesitas algo en el futuro!

Qué tengas buen día!
Sebastian

2024年9月23日

Great support

Sugar Sands Bakery
美国
6天 人在使用应用
Zapiet已回复 2024年9月26日

Hi Michael,

Thank you very much for taking the time to leave a review!

It was a pleasure chatting with you and getting our Delivery Rates by Zip Code app connected to our Zapiet - Pickup + Delivery so that you can offer different local delivery rates to your customers.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

编辑时间:2024年9月5日

Jessica is consistently awesome and goes above and beyond every time to ensure my issues are addressed.

Murder Burger
加拿大
2个月 人在使用应用
Zapiet已回复 2024年7月18日

Hi Joseph,

Thank you so much for taking the time to leave a review, it's very much appreciated!

I'm always happy to chat and help in any way I can with our Zapiet - Pickup + Delivery app.

Please do send a message in the future if you have any questions or need any assistance,

Warm regards,
Jessica

2024年8月15日

solve my problem successfully

Jim's Malaysia
澳大利亚
大约1年 人在使用应用
Zapiet已回复 2024年8月22日

We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .

Please don't hesitate to reach out if you have any questions or require support.

- Herman

编辑时间:2024年7月11日

The support I got from Stephane was incredible. He answered all my questions quickly and helped me fix things above and beyond what I was expecting.

Bangarang Hard Seltzer
加拿大
4年多 人在使用应用
2024年6月28日

Being told that I have to upgrade shopify because their check out doesn't support subscriptions....but it's worked before today...I would try and get to the bottom of whether its a money spinning con but with he 'help team' taking 15 minutes to respond each message this app is entirely not worth it. Refund please!!!!

Perry Court Farm
英国
接近2年 人在使用应用
Zapiet已回复 2024年6月30日

Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience and any frustration it may have caused.

To clarify, the issue you're encountering is due to the way Shopify's checkout process handles rates when using subscription apps alongside our Zapiet - Pickup + Delivery rates. Unfortunately, Shopify's system tends to load the cheapest rate available, which can cause conflicts with the specific method selected in our widget.

The upgrade to Shopify's Carrier Service API is necessary to resolve this issue, and we understand this can be an inconvenience. However, please know that we do not receive any financial benefit from you upgrading to use this API. Our goal is to ensure that our app functions smoothly and provides the best possible service for your business.

Regarding the response time from our help team, we replied to your message in under 10 minutes (6 minutes to be exact). We strive to provide quick and efficient support, something that many support teams often cannot achieve.

We'd like to assist you further and explore potential solutions to your concerns. Please reach out to our support team again, and we'll do our best to address your issues promptly.

Best regards,
Ismail

2024年6月18日

Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.

Battery HQ
澳大利亚
4年多 人在使用应用
Zapiet已回复 2024年6月21日

Always happy to help and thanks for the support.
Reach out if you need anything.
Herman

编辑时间:2024年6月9日

unistall before trial finish but their still will charge you the bill...when u complaint with shopify , their ask me talk to direct to app developer. WHen can get it the refund and who urs are going to contact? no receive any email from urs at all??

Xdara - Darkstore's
马来西亚
4天 人在使用应用
Zapiet已回复 2024年6月8日

Hi there,

Sorry to hear that you were mistakenly charged before the end of your trial.

We have now issued a full refund and I have sent you an email directly in case you have any questions.

-Ronan

2024年5月31日

Tiny Croissanterie
美国
17天 人在使用应用
Zapiet已回复 2024年6月3日

Hi,

It was a real pleasure helping you set up the rates for our Zapiet - Pickup + Delivery app!

If you need anything else, feel free to reach out. Our team is always ready to assist.

-Steph

2024年5月28日

A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.

Hey, Crois!
澳大利亚
1年多 人在使用应用
Zapiet已回复 2024年5月31日

Hi Crois!

Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years.

It's amazing to know that we've been a part of your journey for almost 7 years!

We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help!

Thanks again for your kind words and for being such an important part of the Zapiet family.

Warm regards,
Betty

2024年5月24日

We are planning to use this app soon, and their customer service has been outstanding. This is the only app we've found that offers all the functionality we need for BOPIS (Buy Online, Pick Up In Store). Highly recommend!

Sandbox Healthy Spot
美国
3个月 人在使用应用
Zapiet已回复 2024年5月30日

Thank you so much for your positive review! We're thrilled that you had a great experience and found it helpful. Your feedback is incredibly valuable and helps us improve.

2024年5月21日

I never do these surveys but honestly Jessica with Zapiet support was absolutely amazing and deserves all the recognition one can get. Super helpful, responded very quickly and helped me fix issues with my shopify store that weren't even related to the app! She really went above and beyond and was incredibly pleasant to chat with the whole time as well. Thank you, Jessica! Oh and the app is great too!

Lola's Table
美国
2个月 人在使用应用
Zapiet已回复 2024年5月24日

Hi Sacha,

I really appreciate you taking the time to leave such a lovely review!

It was such a pleasure chatting with you and helping with the distance validation for your local deliveries, amongst a few other things in our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

编辑时间:2024年5月6日

Beautiful addition to any Shopify store. Seamless 3rd party integration - almost looks native to Shopify. More expensive option but the free trial allows you to test the widget prior to charging where you can get a great feel for it. Back-end integration is also decent. Support is good too and easily available most of the time.

Mollies Cupcakes
泽西岛
接近3年 人在使用应用
Zapiet已回复 2021年8月6日

Hi there,

Thank you for your praise, and honest review of the app! You're absolutely right, there's always a way to improve, and this is at the heart of what we do :)

Best wishes,

Bogi

2024年5月5日

We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.

Bryant's Boxed Lunches
美国
5天 人在使用应用
Zapiet已回复 2024年5月9日

Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.

Here's to a successful launch of your Shopify store!

Warm regards
Betty

2024年5月4日

UMarket
卢森堡
13天 人在使用应用
2024年5月2日

Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.

Little Blooms Studio
澳大利亚
大约6小时 人在使用应用
Zapiet已回复 2024年5月5日

Wowza, your review just made my day shine brighter than a supernova! 🌟

Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.

Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨

- Herman

2024年4月25日

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

TAGG Shop
美国
6天 人在使用应用
Zapiet已回复 2024年4月28日

Hi Leslie,

Thank you very much for taking the time to leave such a lovely review!

It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Welcome to the Zapiet family!
Jessica

2024年4月3日

We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.

Squish Juicery
加拿大
4个月 人在使用应用
Zapiet已回复 2024年4月5日

Hi Jessica!

Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉

Warm regards,
Betty

2024年4月2日

Excellent App and support is top notch!

Meat Mob Delivery
加拿大
3年多 人在使用应用
Zapiet已回复 2024年4月5日

Thank you for taking the time to leave a review, it's much appreciated!

I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.

Any other questions or any further assistance, please do not hesitate to reach out.

Warm regard,
Jessica

2024年2月23日

This program is a life saver and has tons of flexibility. Their customer service is top notch and very helpful, if afterhours.

Pavlo is who I worked with and he saved the day!!! Great team and program!

Fit With Me Food
美国
19天 人在使用应用
Zapiet已回复 2024年2月25日

Hi Robert,

It was wonderful to read your review! I am pleased to know that my help has been greatly appreciated.

I wish you much success with your stores. Be confident that you can contact us any time!

Warm regards,
Pavlo

2024年2月13日

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Kyan Cuisine
加拿大
2年多 人在使用应用
Zapiet已回复 2024年2月15日

Hi Vanessa,

Thank you very much for taking the time to leave such a lovely review, it's very much appreciated

It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".

If you have any questions or need any assistance, please do not hesitate to reach out.

All the best,
Jessica

2024年2月13日

Jessica was great!

Hugs, Greets, & Treats
美国
20天 人在使用应用
Zapiet已回复 2024年2月15日

Hi RoShawn,

Thank you for taking the time to leave a review

It was a pleasure chatting with you and assisting in setting up the integration with one of our compatible last mile delivery services within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年1月30日

The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!

The Gilded Forge
美国
大约2小时 人在使用应用
Zapiet已回复 2024年2月1日

Hi Brooke,

Thank you for taking the time to leave a review and for your kind words!

I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app.

Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated!

Warm regards,
Jessica

2024年1月11日

parfait !

nysa cavistes.
法国
接近3年 人在使用应用
Zapiet已回复 2024年1月15日

Thank you for the 'parfait' review of Zapiet - Pickup + Delivery.

You know where we are if you need us again!

All the best
Jayne

2024年1月3日

MatanHadpami
以色列
6天 人在使用应用
Zapiet已回复 2024年1月8日

Hi Matan,

It was my pleasure helping you with your rates on our Zapiet - Pickup + Delivery app

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

2023年12月7日

I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.

Mega Q Mart Online Palengke
菲律宾
接近2年 人在使用应用
Zapiet已回复 2023年12月14日

Hi there!

Thank you so much for your kind words!

We truly appreciate your feedback and are delighted to hear about your positive experience with our app.

If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help.

Warm regards
Betty