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I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.
Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had ...
Hi Fernando,
Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!
It was my pleasure assisting you with the ...
I just started using this app in the wake of the COVID-19 shutdown, and the ZAPIET team was amazing in the speed of their response in helping me get local pick up and delivery working properly on my theme, despite the fact I know they're swamped with new customers doing the same thing! So far the app is working well for us, and I'm grateful to have such a simple solution to quickly add pick-up ...
This is a really cool app and it suits my need exactly. Also the customer support from zapiet is just brilliant. They had a lot of patience to help me setup the app according to my requirement. Good job guys. Way to go
Hi there,
We're so happy to hear our app suits your needs!
Thanks so much for your amazing review—it was our pleasure guiding you through the setup.
If you need anything ...
This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.
Hey Ekatrina,
It was a pleasure speaking with you and I'm glad I was able to assist you today.
If there's anything else we can do to help you, please don't hesitate to reach ...
We understand that it's super hard to make a guide that works flawlessly as the theme developers constantly update their code bases without informing the app developer. The founder Andrew, and his team responded in a matter of hours and were really hands on on solving the issues.
We really appreciated working with them, and we can DEFINITELY RECOMMEND working with the app and the Zapiet team.
Hi Alexander,
Thank you so much for your kind words! I'm really happy we were able to connect and get the app installed perfectly on your store.
If you ever need anything ...
The team at Zapiet had been extremely helpful at helping me set up my first store. They are really fast to response and they also follow up to ensure all is working well on my end. Definitely recommend them!
Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..
Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot
Hi Ken,
Thanks for the lovely review! I'm glad that I was able to help you out with your issue. We're here if you need anything else!
Cheers,
Klaudia
Amazing onboarding support from Charlie Noble! We have some complicated delivery and pickup requirements across both one-off and subscription products. Onboarding support helped talk through our needs, make some final configuration and we were live same day https://wawwe.ca/.
Thank you so much for such a lovely review!
It was an absolute pleasure to set up your store with you and work on such a great concept for a business!
I wish you all the ...
Excellent customer service from Betty.
To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time).
And then Betty appeared!
She was really attentive, helped me very ...
Hi, thank you so much for your taking the time to write such a wonderful review. It was my pleasure helping you out with setting up the Zapiet - Pickup + Delivery app. We are ...