Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,290)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2024年9月16日

Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again!

Billy's Bakery
美国
接近9年 人在使用应用
Zapiet已回复 2024年5月27日

Hi there,

Thank you so much for your wonderful review!

It's great to hear that your experience with our team and app have been that good. Your feedback inspires us to keep aiming higher and if you ever have any suggestions or need assistance, don't hesitate to reach out!

-Steph

2024年10月22日

Easy, quick and nice support

Boucherie Sologne Frais
法国
3个月 人在使用应用
Zapiet已回复 2024年10月29日

Hi Hippolyte,

Thank you so much for your 5 star review!

I greatly appreciate you, you're so lovely to work with. 🥰

We're always here for you in case you need help or assistance. ☺️

Warm regards,
Kristine

编辑时间:2025年5月15日

This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.

Once again, Jessica is a premier service provider. She understands unique problems easily and communicates user needs effectively to developers, and vice versa. She goes the extra mile to ensure customers are fully recognized and provides regular updates. 10 out of 10 for Jessica - she's a delight to work with!

Crave Cupcakes
加拿大
接近7年 人在使用应用
Zapiet已回复 2023年9月30日

Hi Chantelle & Michelle,

Thank you so much for your kind words and for taking the time for your lovely review (:

It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach back out if you have any other questions or need any further assistance.

Cheers,
Jessica

2024年8月5日

The app is outstanding and can help small businesses expand their market. I highly recommend this app to any small business owner.

Nutrishop Sarasota
美国
大约21小时 人在使用应用
Zapiet已回复 2024年8月7日

Thank you so much for the wonderful review! We're thrilled to hear that our app is helping your business grow. Your recommendation means a lot to us! If you ever need anything or have any questions, we're here to help.

-Jeanette

编辑时间:2025年3月22日

I have used other apps for delivery before having the need to offer store pickup, local delivery, and shipping. This is the best app you can have, it works as described. It offers many options for customization and it is easy to set up. Customer support is stellar. I needed some tweaks to be done and Sandy, Ismail, Sam and Andy, are all great to work with and will go the extra mile to help you out. Thank you!! Highly recommended!
Update 03/22/25 - once again, great support: prompt, problem solved. Thank you Stephane!

Jardin Floral Design
美国
接近6年 人在使用应用
Zapiet已回复 2025年3月24日

Hi Christian,

Thank you so much for taking the time to leave such a lovely review update!

I'm glad I was able to help sort out the situation and will strive to continue to provide a positive experience : )

-Steph

编辑时间:2024年11月17日

I had an issue that was preventing key customers from being able to place orders. Rather than just providing blanket responses and trying to send me off to fix the issue on my own, Leo took the time to look into my settings and help make the corrections needed to get my cart back up and running. I really appreciated him being so patient and helpful.

Wild Valentine
美国
5年多 人在使用应用
Zapiet已回复 2023年4月4日

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we were able to set up the cart and checkout works now as expected!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

编辑时间:2024年9月3日

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.

And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.

Le Pro du Pneu
法国
5年多 人在使用应用
Zapiet已回复 2022年6月6日

Hey Christopher,

Thank you for your kind review, it made my day!

All the best,
Jelizaveta

编辑时间:2025年1月6日

The team has made a lot of improvements over the last year and it’s become a lot more reliable and stable since. Support is also very quick and responsive!

Butter&
美国
大约5年 人在使用应用
Zapiet已回复 2025年1月8日

We truly appreciate you taking the time to leave such a positive review. Hearing that you’ve noticed the improvements in reliability and stability over the last year means so much to us!

We’re also glad our support team has been quick and responsive for you—that’s exactly the experience we aim to deliver.

Your encouragement inspires us to keep making our Zapiet - Pickup + Delivery app even better.

Thanks again for your support—it really makes a difference!

Cheers,
Andy

编辑时间:2025年3月5日

Ana was an absolute lifesaver! She quickly pinpointed the issues we were having with our system and got everything running smoothly in no time. Her knowledge, patience, and efficiency made the whole process stress-free, and we couldn’t be more grateful. She went above and beyond to ensure everything was resolved, and her support was nothing short of excellent. If you need help, Ana is the one to call—truly top-notch service!

TheFarmacyFL
美国
接近5年 人在使用应用
Zapiet已回复 2024年9月30日

Hi Monique,

This is Ana from Zapiet.

I am glad we were able to troubleshoot the issue with the delivery rates and the orders! Now there will not be any more unlucky costumers, only lucky ones.

Do not hesitate to reply back for further assistance!
Ana

编辑时间:2025年5月2日

As always, the Zapiet crew was amazing. Quick to respond and super helpful. Jeanette, Laura, Angelo & Leo were all so great. I can't say enough good things about their service or the app, which is invaluable to us and well worth the money!

Cheese Shop Santa Barbara
美国
4年多 人在使用应用
Zapiet已回复 2021年6月16日

Hello Kathryn, thank you so much for your kind words! We appreciate your feedback and are happy to know the app continues to be a reliable tool for your business. It is always our pleasure to help!

-Jeanette