Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,694)

整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年11月8日

This app is perfect for helping my customers select their date/time for delivery or pickup.

Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.

Thank you highly recommend this app.

Agape Floral Studio
加拿大
接近6年 人在使用应用
Zapiet已回复 2024年11月20日

Hi,

Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running.

Best wishes,

Bogi

2025年2月20日

Jessica really helped me understand and configure my Zapiet. Thanks

Boulangerie Caviste
加拿大
大约3年 人在使用应用
Zapiet已回复 2025年2月24日

Hi Raphaël,

It was really nice chatting with you and helping to get you back up and running with our Zapiet - Pickup + Delivery app!

Thank you for taking the time to leave a review and please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica

2025年2月25日

Responsive support. App works well. Easy to use for customers and staff.

The V Spot Thousand Oaks
美国
接近5年 人在使用应用
Zapiet已回复 2025年2月28日

Hi,

Thanks so much for your kind words! We're happy to hear that you're enjoying the app and that it's working smoothly on both ends. If you ever need anything, we’re here to help!

Warm regards,
Pavlo

2024年12月10日

Manuel was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.

Calma Floral
美国
4年多 人在使用应用
Zapiet已回复 2024年12月15日

Thank you for the lovely feedback!

I'm so happy I was able to get your store up and running efficiently. Our team always strives to provide helpful and reliable support for pickup and delivery, and it’s great to hear we’ve hit the mark.

We’re here whenever you need us! 🚀😊

-Manuel

2024年12月4日

Great app, great fast and kind support. Works as expected and is worth the money!

The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.

Der Schwarzwälder
德国
大约1个月 人在使用应用
Zapiet已回复 2024年12月5日

Hi Stefan,

Thank you very much for taking the time to leave a review!

It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年11月30日

Spectacular, really listenened and got me through my issues. Friendly and knowledgable.
Kristine will get you back up and running!

Duckys Office Furniture
美国
4年多 人在使用应用
Zapiet已回复 2024年12月4日

Hi there,

Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞

I greatly appreciate you! You're just too awesome! ✨

Take care & stay safe! 😃

Warm regards,
Kristine

2024年12月16日

Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.

Kele
新加坡
3个月 人在使用应用
Zapiet已回复 2024年12月18日

Thank you so much for your amazing review! 🌟

We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.

Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.

If you ever need anything else, we're just a message away!

-Klaudia

2025年1月7日

Was facing some subscription billing charges issue as I am still testing the revamp of my website with the Zapiet App. I reached out to the supports team and Betty from support team was super quick in replies and efficient in expediting my ticket. Much appreciate! Hope when we settle with our website, the apps will run smoothly for us.

Re.juve Cold Pressed Juice Singapore
新加坡
大约2个月 人在使用应用
Zapiet已回复 2025年1月8日

Hi there!

Thank you for sharing your positive review! It was my pleasure helping you out with this issue. As you continue to refine your website, we are here to help every step of the way.

We look forward to being a part of your journey to success! 🚀

2024年11月25日

The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).

Papa Haydn
美国
9个月 人在使用应用
Zapiet已回复 2024年11月27日

Thank you so much for taking the time to leave such a lovely review!

It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年12月9日

They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise

ABoR REALTOR® Store
美国
4年多 人在使用应用
Zapiet已回复 2024年12月11日

Thank you Saulo for your lovely words and for taking the time to leave a review!

It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica