Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,600)

整体评分
4.8
每个评分等级的数量
  • 89% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2021年12月20日

This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.

glutenfreegoat
美国
2年多 人在使用应用
Zapiet已回复 2021年12月21日

Hi there,

Thank you for taking the time to write a review! :)

It's been a pleasure working with you and so I'm even more glad to hear that I was able to help. If you ever need further assistance, please don't hesitate to reach back!

Best wishes and have a great holiday season!

Lisa

2019年1月30日

Works great. And when there are glitches, customer service is good. They respond within 24 hours, I'd say.

Jones Coffee Roasters
美国
2年多 人在使用应用
2021年6月8日

Super helpful customer service. They worked with me to solve multiple issues and get my site up and running

Liberty Coca-Cola Delivery
美国
2年多 人在使用应用
Zapiet已回复 2021年6月8日

Hi there,

Thanks so much for your kind words!

I'm glad I was able to help—we're here if you need anything else.

Have a great day,

Marija

编辑时间:2021年7月19日

Support are great and respond quickly. I would love the option to bulk manage locations, other than that. Great application. Bogi specifically has been very helpful! :)

Accessories.Ford.com
美国
2年多 人在使用应用
Zapiet已回复 2021年5月10日

Hi,

Thank you for your honest feedback! Glad to hear you had positive interaction with our support team, this is really important to us.

We offer the ability to edit locations via CSV import for merchants on the Pro plan, however we do understand that where this works great for one business, it may not for another. We are constantly working on improving the the app based on our merchants' feedback about the features they want to see, so thank you for letting us know that this would be useful for you.

Best wishes,

Bogi

2021年10月10日

We have had quite a few teething problems with getting the app set up to our specific requirements and the customer service we have received has been fantastic. Communication from the support team has been excellent and always fast

Aberdeenshire Larder
英国
大约2年 人在使用应用
编辑时间:2020年4月15日

This app has been pretty great for our online store! It allows us to take orders for local pick-up. It's fairly straight-forward to use and set up. Zapiet has been very responsive in their customer service and helping to address any issues we have. I would definitely recommend this app! Thank you Zapiet and all your great employees .

Mama Mel's Bread
美国
大约2年 人在使用应用
编辑时间:2022年3月15日

Support team is great however, we have been experiencing some issues related to updates by Shopify that have led to bugs and downtime. When it's working, it works great.

BALLOONERY.COM
加拿大
大约2年 人在使用应用
Zapiet已回复 2022年3月15日

Hi Shawn,

Thank you for taking the time to leave us your honest and thorough feedback.

The issue you experienced with rates, is caused by an update made by Shopify. Shopify has changed the format they send some product data to us in the carrier request so our system was no longer able to process the request properly resulting in rates failing. This affected other apps as well.
As soon as we become aware of the issue, we posted about it on our status page advising merchants to use static rates until Shopify resolves the issue: https://status.zapiet.com/

If there is anything we can do to assist in the meantime, please do let us know and we would be absolutely delighted to help.

Thanks,

Ismail

编辑时间:2021年5月5日

A bit tricky to set up and get just right for your specific needs (we are a local flower shop), but once you get it going it works like a dream!

Bowen's Botanicals
美国
大约2年 人在使用应用
Zapiet已回复 2021年5月10日

Hi there,

Thanks for your feedback! Glad to hear everything is working smoothly for you now!

Best wishes,

Bogi

2018年9月27日

A simple and effective app that does as it promises. Support was quick and helped us install and configure the app to our needs - so far so good!

OPUS Design
澳大利亚
大约2年 人在使用应用
2022年9月6日

Customer support is so helpful and kind! Appreciate that! Hoped that some bugs and issues can solved asap, to enhance the experience.

GreenPrice
香港特别行政区
接近2年 人在使用应用
Zapiet已回复 2022年9月7日

Hi Zoie!

Thank you so much for your kind words :) If there's anything we can help with please do not hesitate to reach out!

Hope you have a fantastic day!

Clemency :)